Job Specifications
Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.
Blackline Safety's Business Solution Analyst serves as both a Business Analyst and a Project Manager for smaller initiatives. With at least five years of business analysis experience and exposure to project management, this individual partners with the internal BIT team and cross-functional departments to identify, evaluate, and implement effective business, IT hardware, and software solutions.
The successful candidate will follow Blackline Safety's established project methodology--from initial intake and triage through evaluation, requirements gathering, and presentation of solution options to stakeholders--then provide project support if the initiative is approved and funded. They will translate business needs into actionable technology plans and help drive projects to successful completion.
Key Responsibilities:
Project Process & Governance
Adhere to the full BIT project lifecycle: initial triage, evaluation, requirements gathering, solution presentation, and post-approval support
Ensure all documentation, approvals follow defined BIT procedures and tools
Requirements Gathering & Analysis
Collaborate with stakeholders to elicit, document, and prioritize functional and non-functional requirements
Facilitate workshops, interviews, and process-mapping sessions to capture current and desired workflows
Translate requirements into clear specifications and user stories
Solution Design & Recommendation
Assess potential technology, hardware, or software solutions that align with business objectives
Conduct feasibility studies, cost/benefit analyses, and risk assessments
Present solution options to stakeholder groups in a clear and compelling manner
Stakeholder Communication & Alignment
Act as the primary liaison between business units and IT, ensuring mutual understanding and alignment
Prepare professional documentation, status reports, and executive presentations
Lead discussions and presentations for large or diverse groups with confidence
Process Improvement & Best Practices
Identify opportunities to streamline business processes and enhance system utilization
Promote and apply industry best practices including BABOK, Agile, Waterfall, Lean methodologies)
Support continuous improvement within the BIT team
Testing & Implementation Support
Develop test plans and coordinate user acceptance testing (UAT)
Assist with change management, training, and post-implementation reviews
Monitor solution performance and recommend enhancements
Project Management for Small Initiatives
Plan and manage smaller BIT projects, including scope, schedule, budget, and resources
Monitor progress, identify risks, and communicate updates to stakeholders
Drive timely delivery and high-quality outcomes
Qualifications
Required:
Bachelor's degree in Information Technology, Business Administration, or a related field
5+ years of experience as a Business Analyst in IT or a similar environment
Exceptional written and verbal communication skills, with confidence presenting to large stakeholder groups
Strong business acumen and understanding of how technology supports organizational goals
Proven ability to create business process models, requirements documentation, and user stories
Experience in leading vendor selection processes, evaluating software products or solutions to meet organizational needs, and managing third-party vendors, including contract negotiation, performance evaluation, and service-level agreements (SLAs)
Demonstrated ability to manage small to medium projects following formal project processes
Preferred / Nice To Have
Experience with enterprise systems and tools (ERP, CPQ, analytics platforms, Microsoft )
Professional certifications such as CBAP, PMI-PBA, or PMP
Knowledge of IT infrastructure or hardware solutions
Experience working with global teams or understanding cross-cultural business dynamics, particularly if the organization operates internationally
Awareness of cybersecurity best practices and principles to ensure that solutions align with internal security protocols and protect sensitive data
Experience evaluating and managing third-party vendors, including contract negotiation, vendor performance evaluation, and service-level agreements (SLAs)
Soft Skills:
Strong interpersonal and facilitation skills; comfortable engaging at all organizational levels
Critical thinker with excellent problem-solving abilities
Highly organized and capable of juggling multiple priorities in a fast-paced environment
Proactive, self-motivated, and collaborative
About Blackline Safety
Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complet