Skills

Salesforce Dynamics Monitoring Decision-making Sales Prospecting CRM Training

Job Specifications

I'm recruiting a Customer Success & Growth Manager for my client, a fast-growing Belgian scale-up with a unique, near-monopoly position in the European energy management market.

My client offers a complete end-to-end energy optimization solution - from prospecting and onsite installation to data management and reporting. Their clients include Amazon, Action, Belfius, and leading retail and healthcare organisations.

As a Customer Success & Growth Manager, you'll be the vital link between clients and technology. You'll guide clients through onboarding, help them use my client's software to its full potential, and build strong long-term relationships.

You'll also identify commercial opportunities within existing accounts and contribute to the company's continued growth.

Your responsibilities will include:

Onboarding clients and training them on the SaaS platform
Helping clients interpret and use data for reporting and decision-making
Acting as the first point of contact for questions and optimizations
Collaborating closely with field engineers and technical teams
Spotting upsell and cross-sell opportunities
Monitoring customer satisfaction and reporting on commercial results

You'll report directly to the CEO and work closely with a small, ambitious customer success and sales team.

I'm looking for someone who blends customer focus and commercial drive with an interest in technology and sustainability.

Bachelor's degree or equivalent experience
2-3+ years' experience in Customer Success, Inside Sales, or Account Management
Fluent in Dutch and English (French and German are strong assets)
Affinity with SaaS, software, or energy solutions
Familiarity with CRM tools (Salesforce, Dynamics, etc.)
Excellent communicator, proactive and down-to-earth
Flexible and comfortable in a fast-growing, dynamic environment

What's in it for you:

A role with real impact on sustainability and energy transition
Work for a scale-up with a near-monopoly position in Europe
An impressive international client portfolio
Competitive salary
Extensive training on systems, products and processes

Interested?

Send me a message or your CV - I'd love to share more about this exciting opportunity and the company behind it!

About the Company

Welcome to LHH! We're a global leader in HR solutions that future-proofs organizations and careers worldwide. Our Advisory, Career Transition & Mobility, Leadership Development, and Recruitment Solutions enable transformation, and our job is never done because there’s always another tomorrow to prepare for. We make a difference to everyone we work with, and we do it with local expertise, backed by a global infrastructure and industry-leading technology. Our over 8,000 colleagues and coaches span 66 countries worldwide, ... Know more