Job Specifications
ServiceNow Technical Architect - Contract - Hybrid - London
Opportunity: Contract
Salary: PS800/day inside + Add ons
Hybrid: 3 days per week onsite (Non-negotiable)
Office Location: Central London
Client Sector: Financial Services
About the Role
My client, a global trading organisation is looking, is looking for ServiceNow Architect.
Key Responsibilities
Architect and configure a brand-new ServiceNow platform from the ground up, creating a scalable, enterprise-ready solution aligned with technical standards and business goals.
Take full ownership of building pre-production and live environments, ensuring integrations are verified and the platform is production-ready.
Establish and lead the Technical Design Authority, defining coding standards, enforcing best practices, and maintaining quality control.
Build and mentor an internal ServiceNow team, providing hands-on technical direction to grow in-house capability.
Act as the technical gatekeeper for the external implementation partner, ensuring deliverables meet quality benchmarks throughout all phases.
Implement critical modules including ITSM workflows, CMDB, and Discovery tools with a focus on long-term stability and scalability.
Engineer integrations with core enterprise systems using APIs and Integration Hub to enable seamless data exchange.
Partner with Information Security and Compliance to embed security controls, audit trails, and regulatory requirements into platform architecture.
Monitor platform health, proactively plan upgrades, and manage technical debt to ensure sustained performance.
Champion continuous enhancement post-launch, identifying automation opportunities and evaluating new ServiceNow capabilities.
Essential Requirements
Degree in IT, Computer Science, or related field (or equivalent professional experience).
Minimum two ServiceNow Certified Implementation Specialist certifications (ITSM/ITOM) plus Certified Application Developer.
ServiceNow Certified Technical Architect accreditation strongly preferred.
Proven greenfield ServiceNow implementation experience in complex, global enterprises.
Successfully delivered six or more full ServiceNow implementations, including minimum two ITSM and two ITOM projects.
10+ years IT experience with 7+ years focused on ServiceNow platform engineering and development.
At least 2 years as a ServiceNow Architect OR 4 years as a Senior ServiceNow Developer in a global organisation.
Expert-level hands-on knowledge of ServiceNow architecture including Now Platform, ITSM, CMDB, Discovery, Flow Designer, Integration Hub, Scoped Applications, and CSDM.
Demonstrated experience establishing and operating technical governance frameworks and design authorities.
Experience working with external delivery partners, providing technical assurance from design through go-live.
Understanding of regulatory frameworks and operational resilience, particularly in financial services or regulated sectors.
Strong technical leadership with ability to influence stakeholders across IT, Security, and Business functions.
To be considered, please ensure you complete your application on the Computappoint website.
Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
About the Company
With over 25 years of experience our recruiters know the industry back to front and inside out. Our success has come from their ability to be able to source not just excellent candidates but the right candidates.
We are a driven and focused team with a winning formula for success based on three components; honesty, integrity and professionalism, values that are upheld by every employee. Our ethos has led to us developing many long-standing relationships with many clients and candidates alike in an ever-expanding network of ...
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