Job Specifications
Job Purpose:
IT Infrastructure& Systems Senior Officer responsible for managing the day-to-day IT Infrastructure and Network operations of the NBK NY Branch. Research and resolve a variety of analytical and technical assignments focused on problem diagnosis and solutions, maintenance of hardware, software, security appliances and network products. Review and revise IT Policies and Procedures with ongoing changes to the environment and implement solutions within those guidelines.
Responsibilities:
Technical analysis, implementation, configuration, and upgrading of network infrastructure environments including Active Directory, LAN/WAN, TCP/IP, DHCP, DNS, etc.
Technical analysis, implementation, configuration, and maintenance of virtualized server infrastructure based on VMware.
Technical analysis, implementation, configuration, and maintenance of Servers and Storage infrastructure components
Implementation and maintenance of Microsoft Server technology and infrastructure platforms including Windows operating systems and Remote Desktop Services etc.
Maintain network security infrastructure servers such as VPN gateways, firewalls, Intrusion Detection Systems (IDS) etc.
Critically evaluate information gathered from multiple sources or vendors, decompose into functional details and recommend best case solutions.
Prepare budget plans and manage all operating, staff, system and communication related expenses for IT and Operations groups in the Branch.
Maintain system charts and diagrams for the Network.
Improve system interfacing by studying current practices, designing modifications.
Develop and maintain Business Continuity plans for the IT Infrastructure and work with the IT team for the testing and provide results.
Collaborate with the technical staff to establish the technical requirements and analyze tradeoffs.
Meet with internal auditors as required and provide responses to their inquiries.
Responsible for implementation of audit, compliance and control policy procedures and recommendations.
Successfully engage in multiple initiatives with the business units and IT team.
Support application servers, desktop computers, printers, routers, switches, phones, mobile phones, software deployment etc.
Ensure adherence to all pertinent laws and regulations governing BSA/AML, CTF, OFAC and the USAPA, as well as all bank policy and procedures governing these topics.
Successful and timely completion of all assigned training, including ISO, HR, and BSA/AML/OFAC training.
Stay current on all applications used in the office. Train and respond to staff inquiries when needed.
Experience working with cloud infrastructure.
Qualifications and Experience:
College degree required.
8+ years of experience in IT Infrastructure, Networking, servers, and security appliances.
Experience working in banks or financial institutions.
About the Company
National Bank of Kuwait (NBK) Founded in 1952, NBK is Kuwait's oldest founded bank and the Gulf region's first shareholding company. NBK dominates the Kuwaiti banking landscape and has expanded its reach globally to the U.S., United Kingdom, France, Switzerland, China, Singapore, Saudi Arabia, United Arab Emirates, Bahrain, Egypt, Lebanon, and Iraq. As of 2023, NBK Group reported total consolidated assets of $122.8 billion, total equity of $16.0 billion, and net profit of $1.9 billion. NBK New York (NBKNY) Opened in 1984, NB...
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