GCHQ

www.gchq-careers.co.uk

2 Jobs

10 Employees

About the Company

We are GCHQ, the UK’s intelligence, security and cyber agency. Our mission is to keep the UK and its citizens safe. Our brilliant people work 24/7, using cutting-edge technology, technical ingenuity and wide-ranging partnerships to identify, analyse and disrupt threats to the UK.

Listed Jobs

Company Name: GCHQ
Job Title: Cyber Practitioner Development Programme
Job Description: **Job Title** Cyber Practitioner Development Programme **Role Summary** A structured 18‑month training programme that blends classroom instruction and on‑the‑job experience to equip participants with foundational cyber security skills. Upon successful completion, graduates join a dedicated cyber team and may receive a promotion to a higher salary band, with additional specialist skill payments available thereafter. **Expectations** - Complete all training modules (seminars, lectures, labs, simulations, group projects). - Rotate between technical teams, applying learned skills to real‑world cyber missions. - Demonstrate growth in confidence, technical proficiency, and teamwork. - Adapt to changing environments, prioritise tasks, and maintain professional standards. **Key Responsibilities** - Attend and actively participate in structured training modules. - Collaborate with peers and mentors on projects and simulations. - Rotate through cyber teams, contributing to activities such as adversary communication disruption, vulnerability research, and infrastructure solutions. - Apply knowledge of Linux and Windows operating systems to support mission objectives. - Maintain continuous learning and pursue additional training as required. **Required Skills** - Working knowledge of Linux or Windows operating systems. - Strong organisational and prioritisation skills. - Ability to collaborate effectively in team settings. - Adaptability to dynamic work environments. - Curiosity and genuine interest in technology. - Basic analytical and problem‑solving abilities. **Required Education & Certifications** - Minimum of Maths and English GCSEs at Grade C/4 (or equivalent). - Higher qualifications (e.g., A‑Levels, degree) accepted if maths and English competencies are demonstrated. - No prior technical experience required. **Additional Eligibility** - Must be a British Citizen (or hold dual nationality).

Samlesbury, United kingdom

On site

16-01-2026

Company Name: GCHQ
Job Title: First Line IT Customer Support
Job Description: **Job Title** First Line IT Customer Support **Role Summary** Serve as the initial point of contact for all IT-related issues within the organization. Provide timely, high‑level support to internal users, triage incoming requests, resolve critical incidents, and manage secure access and service catalogues. Contribute to system reliability, user satisfaction, and ongoing digital transformation initiatives. **Expectations** - Minimum Level 2 qualification (e.g., GCSE English Language and Maths Grade 4/C or above). - No specific IT degree required; strong communicative and problem‑solving skills valued. - Ability to explain technical concepts to non‑technical audiences. - Proactive, self‑motivated, and adaptable to evolving technology and service demands. **Key Responsibilities** - Triage and respond to incoming IT service requests. - Resolve or effectively escalated critical incidents and outages. - Maintain and enhance the Service Request Catalogue to ensure usability. - Manage secure user accounts and access privileges for sensitive data. - Support rollout of new technologies and digital service offerings. - Provide best‑practice guidance and knowledge sharing to enhance end‑user capabilities. - Identify opportunities for process improvement and transformation within the service line. **Required Skills** - Excellent written and verbal communication. - Strong interpersonal and customer‑service orientation. - Analytical problem‑solving and decision‑making. - Ability to translate technical information for non‑technical stakeholders. - Adaptability to changing priorities and fast‑paced environments. - Teamwork and cross‑functional collaboration. **Required Education & Certifications** - Level 2 qualification such as GCSE in English Language and Maths (Grade C/4 or above). - No formal IT certification required, though familiarity with basic IT concepts is beneficial. ---

London, United kingdom

On site

16-02-2026