- Company Name
- OSPREY LONDON
- Job Title
- Ecommerce Executive
- Job Description
-
**Job Title:** Ecommerce Executive
**Role Summary:**
Provide day‑to‑day trading and performance support for an e‑commerce site. Drive trading plans, conversion optimisation and merchandising execution to increase revenue, conversion rate and margin while ensuring a customer‑centric, commercially effective online experience.
**Expectations:**
* Deliver measurable improvements in conversion, revenue per session and margin.
* Identify and act on underperformance opportunities, escalating issues promptly.
* Align onsite activity with commercial priorities, stock levels and margin targets.
* Produce clear, actionable insights for weekly performance reviews.
**Key Responsibilities:**
* Support daily, weekly and monthly trading activities, monitoring key metrics (revenue, conversion rate, AOV, return rate, margin).
* Execute the e‑commerce trading calendar – campaigns, product launches, peak periods, promotions.
* Analyse funnel performance and customer journeys across devices; identify drop‑off points.
* Coordinate with UX/Technology partners to scope and run CRO tests; track and report results.
* Implement merchandising rules (sorting logic, promotional rules) and ensure pricing, promotion and availability data are accurate.
* Monitor category and product performance (sell‑through, returns, full‑price vs off‑price trends).
* Maintain e‑commerce dashboards, update reporting accuracy, support forecasting, planning and post‑campaign analysis.
* Collaborate with Merchandising, Marketing and Technology teams to deliver smooth campaign launches, onsite execution and post‑launch reviews.
**Required Skills:**
* 2+ years of experience in e‑commerce trading, merchandising or digital performance (fashion, lifestyle or retail preferred).
* Strong analytical mindset with advanced Excel skills; ability to work confidently with large data sets.
* Practical focus – translate data insights into actionable improvements.
* Detail‑oriented, customer‑journey focused, usability awareness.
* Comfortable prioritising tasks in a fast‑moving, cross‑functional environment.
* Proactive, willing to challenge constructively.
* Excellent communication and organisational skills.
**Required Education & Certifications:**
* Bachelor’s degree in Business, Marketing, Commerce or related field (or equivalent experience).
* No specific certifications required, but knowledge of e‑commerce platforms, analytics tools and CRO frameworks is advantageous.
Great gaddesden, United kingdom
On site
Junior
12-02-2026