British Airways

About the Company

As a global airline and the UK’s flag carrier, British Airways has been flying its customers to where they need to be for more than 100 years. The airline connects Britain with the world and the world with Britain, operating one of the most extensive international scheduled airline route networks together with its joint business, codeshare and franchise partners.

Together with its affiliates, British Airways operates to around 200 destinations in over 75 countries throughout Europe, North America, South America, Asia, Africa and Australia.

In September 2021, British Airways launched its sustainability programme, BA Better World, committing to put sustainability at the heart of everything it does and with a clear roadmap to achieve net zero carbon emissions by 2050.

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Listed Jobs

Company Name

British Airways

Job Title

Global Customer Relations Manager

Job Description

Hounslow, United kingdom

On site

13-09-2025

Company Name

British Airways

Job Title

Cyber Incident Lead

Job Description

**Job Title**: Cyber Incident Lead **Role Summary**: Lead the identification, response, and recovery of cyber incidents across the organization’s estate. Operate as part of a 24/7 on‑call function, managing incident response processes, coordinating with stakeholders, and enhancing digital forensics and threat intelligence capabilities. **Expectations**: - Manage incidents around the clock, ensuring timely containment, eradication, and recovery. - Develop, maintain, and continually improve incident response playbooks and procedures. - Communicate complex technical findings to senior leaders, business units, and external partners. - Perform risk assessments under ambiguous conditions and prioritize actions under pressure. - Build and sustain relationships with internal cyber teams, operating companies, and suppliers. **Key Responsibilities**: - Lead and coordinate incident response activities, including triage, containment, eradication, and recovery. - Maintain incident response processes and playbooks; drive continuous improvement. - Present incident analyses and recommendations to diverse stakeholder audiences. - Conduct risk assessments and incident investigations using MITRE ATT&CK framework. - Support the development of in‑house digital forensics capabilities; assist investigation teams. - Collaborate with cyber teams to refine security tool configurations and assess deployed controls. - Liaise with IAG operating companies to respond to cross‑company incidents; share IoCs, threat intelligence, and lessons learned. - Manage relationships and performance of suppliers involved in the incident response lifecycle. **Required Skills**: - Strong analytical, methodical, and detail‑oriented approach. - Excellent communication skills, capable of simplifying technical concepts for varied audiences. - Ability to remain calm, prioritize, and execute under pressure. - Proficiency in incident response methodology and the MITRE ATT&CK framework. - Experience coordinating with cross‑functional stakeholders and external partners. **Required Education & Certifications**: - Relevant cyber incident response experience in a large, complex organization. - Digital forensics experience preferred (desirable). - Cyber security qualification desirable (e.g., GIAC Incident Handler). - Understanding of aviation, transport, or critical infrastructure is a plus.

Hounslow, United kingdom

Hybrid

Senior

03-10-2025

Company Name

British Airways

Job Title

Summer Internship

Job Description

**Job Title:** Summer Internship **Role Summary:** A 10‑week, full‑time internship placed in a Head Office department. Interns lead small projects, support everyday business operations, and collaborate with senior colleagues to gain hands‑on experience in a corporate aviation environment. **Expectations:** - Current university student returning after the internship. - Predicted a UK 2:2 degree or equivalent in any subject. - Demonstrated readiness to learn, take on responsibility, and produce tangible results. - Ability to work independently and as part of a multidisciplinary team. **Key Responsibilities:** - Shadow and assist department staff on day‑to‑day tasks and longer‑term projects. - Own and complete assigned projects, delivering clear outcomes and presenting findings to stakeholders. - Conduct research, data analysis, and draft reports to support business decisions. - Contribute fresh ideas and innovative solutions to projects and process improvements. - Maintain accurate project documentation and track progress against milestones. - Participate in internal learning sessions and cross‑departmental collaboration. **Required Skills:** - Excellent written and verbal communication. - Strong analytical and problem‑solving abilities. - Proficiency with office software (MS Office/Google Workspace). - Ability to manage time and priorities in a fast‑paced environment. - Team‑orientated with a collaborative mindset. **Required Education & Certifications:** - Predicted UK 2:2 degree (or equivalent) in any discipline, currently enrolled in the final year of study. - Valid UK right to work for the entire internship period. ---

Hounslow, United kingdom

On site

03-11-2025

Company Name

British Airways

Job Title

Apprentice – Mechanic Maintenance (Heathrow)

Job Description

Job Title: Apprentice – Mechanic Maintenance Role Summary Three‑year apprenticeship to develop skills in aircraft servicing, inspection and maintenance under senior mechanics and engineers, culminating in qualification as a qualified aircraft mechanic. Expectations • Complete the Apprenticeship Standard coursework and End Point Assessment. • Demonstrate competence in servicing tasks across multiple aircraft fleets. • Adhere to all safety and regulatory procedures. • Show adaptability to varied assignments and a proactive learning attitude. Key Responsibilities • Assist with routine and specialist maintenance on aircraft and components. • Conduct inspections, identify faults, and perform basic repair tasks under supervision. • Maintain accurate maintenance records and documentation. • Collaborate with engineering teams on troubleshooting and solutions. • Participate actively in on‑the‑job training and required study sessions. Required Skills • Strong verbal and written communication. • Solid grasp of basic maths and science concepts. • Safety‑first mindset and ability to follow detailed procedures. • Self‑starter, flexible, and capable of working in a team. • Genuine passion for engineering and aviation. Required Education & Certifications • Minimum age 18. • GCSE Maths, English and Science (grade 9–4 A*–C) preferred; predicted grades accepted. • Must not be currently studying or have completed an engineering qualification. • Able to successfully pass a skills scan for apprenticeship funding eligibility.

Hounslow, United kingdom

On site

Junior

03-11-2025