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Upward

Upward

www.groupe-upward.fr

2 Jobs

70 Employees

About the Company

Fondé en 2013, Upward est un cabinet de recrutement de cadres et cadres dirigeants. Upward travaille par approche directe et réalise plus de 500 recrutements par an pour des Grands Groupes, PME et startups. Les consultants en recrutement d’Upward sont experts des différentes fonctions de l’entreprise : Consulting, Data & AI, Digital, Executive, Finance, HR, Investment, IT & Tech, Legal, Marketing Communication & Creation, Operations & Engineering et Sales. En 2025, Upward s’est enrichi de 3 nouvelles activités : Leaders Trust, acteur historique de l’Executive Search et du conseil en gouvernance, Cahra, cabinet spécialiste du management de transition et Upward Carrière, dédiée au coaching et à la transition professionnelle. Nous contacter : contact@groupe-upward.fr

Listed Jobs

Company background Company brand
Company Name
Upward
Job Title
Technicien Support Applicatif (F/H)
Job Description
Job Title: Application Support Technician (F/M) Role Summary: Provide first‑line and second‑line application support within a 3‑person internal team in an insurance SME, primarily handling Windows, Office 365, ServiceNow, and Avaya environments while integrating new tools such as Jira, PowerBI, and IT asset management solutions. Expectations: - Deliver reliable, timely support for end‑users. - Collaborate with managed service providers to resolve incidents. - Document processes and improve user experience through structured knowledge bases. Key Responsibilities: - Deploy and support new application tools (Jira, PowerBI, incident tracking, IT asset management). - Maintain and update documentation, user guides, and internal knowledge base. - Handle Helpdesk tier‑1 support and triage tier‑2 incidents in partnership with external service managers. - Provide on‑site support for desktops, PCs, mobile devices, and tablets. - Participate in Windows 11 migration activities and ongoing support of Office 365, ServiceNow, and Avaya systems. - Contribute to process improvements and service enhancements for users. Required Skills: - Proficient with Windows 11, Office 365, ServiceNow, and Avaya communications. - Experience troubleshooting application and system issues (desktop, mobile, peripheral). - Familiarity with ITSM concepts and incident management. - Ability to document procedures clearly and maintain knowledge repositories. - Strong communication, teamwork, and customer‑service orientation. - Basic knowledge of Jira, PowerBI, and IT asset management tools is a plus. Required Education & Certifications: - Bachelor's degree in Computer Science, Information Technology, or related field; alternatively, equivalent technical experience. - Certifications: ITIL Foundation or equivalent is desirable; other relevant vendor certifications (Microsoft, ServiceNow) are a plus.
Paris, France
On site
21-11-2025
Company background Company brand
Company Name
Upward
Job Title
CISO Groupe (H/F)
Job Description
**Job Title** Group Chief Information Security Officer (CISO) **Role Summary** Lead the development and execution of the group’s information security strategy, ensuring governance, risk management, compliance, and operational security across all IT, cloud, and application environments. Interface directly with executive leadership, IT, risk, legal, and operational teams to embed security into the organization’s transformation roadmap. **Expectations** - Deliver a secured, compliant, and resilient ICT environment that supports the group’s public‑service mission. - Raise the security maturity level by implementing best‑practice frameworks and measurable KPIs. - Serve as the primary liaison for external audits, regulatory bodies, and strategic partnerships. **Key Responsibilities** 1. **Governance & Compliance** – Define, implement, and update security policies, standards, and procedures (including PSSI); oversee regulatory compliance (GDPR, DORA, Solvency II, etc.). 2. **Risk Management** – Conduct risk assessments (EBIOS‑RM, ISO 27005, MEHARI), maintain risk register, and coordinate remediation plans with stakeholders. 3. **Security Operations** – Ensure the logical and physical protection of networks, servers, cloud services, endpoints, and applications; coordinate incident response with the SOC. 4. **Project Security** – Provide security reviews, risk acceptances, and security documentation for all IT transformation initiatives. 5. **Audit & Testing** – Lead internal/external audits, penetration tests, and vulnerability assessments; manage remediation follow‑ups. 6. **Metrics & Reporting** – Establish and monitor KPIs/KRIs, report security posture to the Executive Committee and senior management. 7. **Budget Management** – Track security budget, ROI, and resource allocation. 8. **Culture & Awareness** – Design and deliver security awareness campaigns tailored to IT, business, and executive audiences. 9. **External Interaction** – Represent the group in tenders, external partnerships, and regulatory discussions. **Required Skills** - Deep knowledge of network, system, application, cloud (Azure/AWS/GCP), and SaaS security. - Proficiency in risk assessment methodologies and frameworks (EBIOS‑RM, ISO 27005, MEHARI). - Strong understanding of cyber‑compliance regimes (GDPR, DORA, Solvency II). - Experience coordinating cross‑functional security initiatives and managing projects. - Excellent communication and influence skills, capable of simplifying technical concepts for non‑technical stakeholders. - Leadership, confidentiality, ethical judgement, and rigor in decision‑making. **Required Education & Certifications** - Bachelor’s or Master’s degree in engineering, computer science, IT, or equivalent professional pathway. - Minimum 5 years of experience in cybersecurity within heavily regulated environments. - Preferable certifications: CISSP, CISM, CISA, CRISC, ISO 27001 Lead Implementer, or equivalent.
Paris, France
On site
Mid level
28-11-2025