Octopus Energy

About the Company

We're on a mission to make a big green dent in the universe by building a truly sustainable energy system globally.

That means making power greener, smarter, and more affordable for everyone.

We put customers at the heart of everything we do: with always-fair prices, transparency and outrageous customer service.

We drive system change: with transformative tech to make renewable energy the norm and end global reliance on fossil fuels.

Octopus Energy Group is made up of 10 businesses spanning 6 countries across 3 continents, including: Octopus Energy Retail, Kraken Technologies, Octopus Energy Generation, Kraken Flex, Octopus Electric Vehicles, and the Octopus Centre for Net Zero. More on OEG @ octopusenergy.group

Listed Jobs

Company Name

Octopus Energy

Job Title

Senior Analytics Engineer

Job Description

**Job Title:** Senior Analytics Engineer **Role Summary:** Design, develop, and maintain a global analytics platform enabling consistent data modeling, self‑service insights, and reliable reporting across multiple business units. Lead the implementation of data mesh principles, CI/CD pipelines, and data governance to ensure high‑quality, discoverable metrics for producers and consumers worldwide. **Expectations:** - Advanced proficiency in SQL and Jinja. - Hands‑on experience with dbt Core, Git, and a cloud data warehouse (e.g., Databricks, Snowflake, Google BigQuery). - Ability to build scalable data models, dashboards, and automated testing frameworks. - Strong understanding of CI/CD, monitoring, and data governance best practices. - Collaborative mindset to consult with cross‑functional teams and document solutions. - Nice‑to‑have: Python programming, Lightdash, Elementary, CircleCI, Airflow, Kubernetes, DuckDB, Spark, and knowledge of Kimball/OBT data modeling. **Key Responsibilities:** - Develop and maintain dbt models using a data mesh framework for diverse business domains. - Create and support modern BI visualizations (charts, dashboards) for both detailed storytelling and live operational reporting. - Implement comprehensive testing (e.g., dbt_expectations, Elementary) to ensure data quality and reliability. - Define and enforce data governance and documentation standards to improve discoverability and consistency. - Build and operate robust CI/CD pipelines for testing, deployment, and version control of analytics and BI assets. - Design monitoring and alerting mechanisms to track analytics engine performance and data pipeline health. - Provide technical consulting and training to data producers and consumers across global teams. **Required Skills:** - SQL (advanced) - Jinja (advanced) - dbt Core - Git (version control) - Cloud data warehouse (Databricks, Snowflake, GCP BigQuery, etc.) - CI/CD concepts and tools (e.g., CircleCI) - Data testing frameworks (dbt_expectations, Elementary) - BI/dashboard tools (Lightdash or similar) – preferred - Python – preferred - Airflow, Kubernetes, Spark, DuckDB – preferred - Data modeling methodologies (Kimball, OBT) – preferred **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Data Science, Engineering, Statistics, or a related quantitative field (or equivalent practical experience). - Relevant certifications (e.g., Snowflake, Google Cloud Professional Data Engineer, dbt certifications) are a plus but not mandatory.

London, United kingdom

Hybrid

Senior

20-09-2025

Company Name

Octopus Energy

Job Title

Customer Onboarding Specialist

Job Description

Job Title: Customer Onboarding Specialist Role Summary: Facilitate seamless onboarding of new energy customers, guiding them through tariff selection, low‑carbon technology adoption, and initial electric vehicle charger setup. Resolve queries independently, ensuring high customer satisfaction and efficient handover to technical teams. Expectations: * Deliver outstanding customer service with empathy and proactive problem‑solving. * Adapt quickly to changing processes and new product launches. * Demonstrate ownership of each customer interaction and drive resolution. Key Responsibilities: 1. Assist customers in selecting appropriate gas, electricity, and low‑carbon technology tariffs. 2. Explain and initiate adoption of heat pumps, solar, and other LCT solutions. 3. Handle initial electric vehicle charger installation inquiries and coordinate hand‑over to installation specialists. 4. Resolve switching and installation queries single‑handedly, minimizing escalations. 5. Maintain accurate customer records and update system information. 6. Engage in continuous learning of product updates, regulatory changes, and process improvements. Required Skills: * Strong communication, active listening, and clear writing. * Customer‑focused mindset with patience and kindness. * Problem‑solving ability and initiative to find quick, effective solutions. * High adaptability and eagerness to learn new technologies and processes. * Detail orientation and accuracy in data entry. * Ability to work independently in a fast‑paced environment. Required Education & Certifications: * Minimum secondary education; higher qualifications (e.g., Diploma in Customer Service, Business, or Energy sector) preferred. * No specific certifications required, but knowledge of energy markets or sustainability initiatives is an advantage.

Coventry, United kingdom

On site

03-10-2025

Company Name

Octopus Energy

Job Title

Senior Consumer Growth Marketing Manager

Job Description

Job title: Senior Consumer Growth Marketing Manager Role Summary: Own and execute the growth marketing strategy for a consumer leasing product, focusing on acquisition and conversion. Lead digital campaign execution across paid media, CRM, social, and partner channels, manage budget against CPA targets, drive a culture of experimentation, and report performance to senior leadership. Expectations: - Deliver measurable user acquisition and conversion growth aligned with milestone targets. - Manage and optimise a multi‑channel marketing budget to achieve cost‑per‑acquisition objectives. - Champion data‑driven decision making, rapid testing, and scaling of successful tactics. - Mentor junior marketers and foster continuous skill development within the squad. - Communicate strategy, results, and priorities effectively to senior stakeholders. Key Responsibilities: - Develop and own the consumer acquisition strategy for the leasing proposition. - Plan, launch, and optimise paid media, social, and cross‑sell campaigns; manage all in‑house digital activity. - Lead a B2C marketing squad in a collaborative, cross‑functional environment. - Identify, test, and scale new marketing channels and tactics. - Use customer insights and data to refine segmentation, targeting, and messaging across all channels. - Maintain and forecast the marketing budget, adjusting spend to meet CPA targets. - Conduct A/B testing and experimentation to continually improve campaign performance. - Produce regular commercial performance reports for senior leadership. - Provide coaching and development for junior team members. Required Skills: - Minimum 5 years of growth marketing experience in high‑growth scale‑up or consumer tech environments. - Proven track record of driving commercial outcomes through digital marketing. - Strong analytical mindset with proficiency in data analysis tools (e.g., GA4, Databricks, or equivalent). - Expertise in campaign management across paid media, social, CRM, and partner channels. - Experience with A/B testing, conversion rate optimisation, and performance measurement. - Excellent written and verbal communication; ability to create compelling briefs and stakeholder presentations. - Strategic thinking, prioritisation, and ability to thrive in fast‑paced, ambiguous settings. - Adaptability to challenge conventions and implement innovative solutions. - CRM experience a plus; high digital savviness and numeracy required. Required Education & Certifications: - Bachelor’s degree in Marketing, Business, or related discipline (preferred). - Relevant marketing or analytics certifications (e.g., Google Ads, Analytics, or advanced marketing) are advantageous but not mandatory.

London, United kingdom

Hybrid

Senior

18-10-2025

Company Name

Octopus Energy

Job Title

Information Security Analyst - 12 month Maternity Cover

Job Description

Job title: Information Security Analyst – 12‑month Maternity Cover Role Summary: Support and enhance the Information Security Management System (ISMS) to maintain audit readiness and ISO 27001 certification. Manage evidence, conduct risk and supplier reviews, update governance artefacts, and promote security awareness across technical and non‑technical teams. Expectations: - Deliver ISMS support within a fast‑growing environment. - Meet audit and compliance timelines. - Communicate findings and action status to stakeholders. Key Responsibilities: - Operate and continuously improve the ISMS framework and controls. - Prepare, gather, and organise evidence for internal and external audits. - Lead risk and supplier review processes; track and report action completion. - Maintain and update security policies, procedures, and registers. - Facilitate security awareness initiatives for all staff. - Collaborate with cross‑functional teams to embed secure practices. - Identify and implement process efficiencies in assurance and compliance workflows. Required Skills: - Deep understanding of ISMS concepts and ISO 27001 requirements. - Experience in governance, risk, compliance, and audit activities. - Knowledge of information security and data protection fundamentals. - Strong organisational skills and meticulous attention to detail. - Clear written and verbal communication; ability to work with diverse teams. - Practical, adaptive approach suitable for a dynamic environment. Required Education & Certifications: - Degree or equivalent experience in Information Security, Computer Science, or related field. - ISO 27001 audit or related security certifications preferred (e.g., CISSP, CISM, ISO 27005).

London, United kingdom

Hybrid

30-10-2025