High5

About the Company

Welcome to High5, an eTeam Group Company, providing end-to-end workforce solutions to more than 400 of the Fortune 500/ Global 2000 companies.

High5 has built a digital talent platform to address the workforce challenges of every global business, as they seek to address skills shortages, create future-ready talent pools, and bring talent to the business to drive change, and ultimately growth.

The High5 platform is purpose-built, combining a marketplace and direct sourcing capabilities, accelerating the process of talent discovery, and providing the tools to curate and engage the talent assets who will form the foundation of your teams.

High5 works across different labor categories, industries and locations offering on-demand project and interim staffing across all skill sets, through to SOW programs and permanent placements. With an established network and talent communities, talent is ready, vetted and able to slot into your teams faster than ever before.

As part of the eTeam group, we can extend additional workforce solutions including Payroll (EOR & AOR), IC Compliance, RPO services, and MSP support for ROW (Rest of World) programs.

High5 works directly with enterprise clients, partners with the major MSPs globally, and open APIs allow us to integrate with your existing contingent workforce technology stack.

Here’s five reasons why you should be talking to High5!

1. Access to matching talent: find talent assets on-demand or through curated communities
2. Speed to fulfilment: accelerate the time to have best-matched talent in your business
3. First-class experience: transform how hiring managers and candidates connect and engage through the High5 platform
4. Increase value: improve talent quality and ROI without increasing acquisition acquisition costs
5. Consolidation: streamline talent channels to drive efficiencies


Follow this page for updates on how High5 is driving the platform-first agenda and how it will inform your future workforce strategies.

Listed Jobs

Company Name

High5

Job Title

Artificial Intelligence Engineer

Job Description

**Job Title:** Artificial Intelligence Engineer **Role Summary:** Design, implement, and support AI‑driven copilots for contact center operations. Convert business needs into technical specifications, perform API and low‑code integrations with CRM, telephony, and case‑management systems, and continuously refine AI responses through prompt engineering. Serve as a technical evangelist, delivering demos, educational materials, and stakeholder briefings to promote adoption and drive measurable business outcomes. **Expectations:** - Deliver scalable AI integration solutions that meet contact center operational requirements. - Provide clear documentation and data flow diagrams to guide development and QA. - Optimize AI behaviors and response quality through ongoing prompt engineering. - Communicate progress, risks, and insights to technical and non‑technical stakeholders. - Maintain up‑to‑date knowledge of generative and conversational AI trends to inform product evolution. **Key Responsibilities:** 1. Partner with operational leads to translate business goals into AI copilot specifications. 2. Map customer requirements into technical requirements and data‑flow documents for low‑code or API‑based integrations. 3. Execute hands‑on integrations and API configuration with CRM, telephony, and case‑management platforms. 4. Design and document integration architecture and data pipelines. 5. Deliver demos, workshops, and stakeholder briefings to promote AI solutions. 6. Conduct prompt engineering and performance tuning to enhance AI response relevance and accuracy. 7. Monitor solution performance, generate metrics dashboards, and recommend improvements. 8. Develop training materials, user guides, and knowledge assets for end‑user adoption. 9. Act as a brand ambassador, presenting solutions internally and externally. 10. Bridge communication between technical teams, operations leaders, and clients to align expectations and outcomes. **Required Skills:** - 5+ years in software engineering, data science, architecture, or solutions consulting within a technology‑driven environment. - Proficient in Python (FastAPI, Flask, or Django). - Hands‑on experience designing API integrations with CRM, telephony, and case‑management systems. - Skilled in prompt engineering and optimization for generative/conversational AI. - Strong analytical, problem‑solving, and project‑management abilities. - Excellent verbal and written communication; capable of presenting complex concepts to varied audiences. - Ability to learn new technologies quickly and adapt to changing priorities. - Familiarity with agile development methodologies. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a closely related field. - Certifications in AI, cloud platforms, or data science (preferred but not mandatory).

Casablanca, Morocco

On site

Mid level

15-10-2025