OneAdvanced

www.oneadvanced.com

2 Jobs

2,489 Employees

About the Company

Founded in 2008 OneAdvanced has grown into of the UK’s largest providers of business software and services serving global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million FE learners across the UK, handle over 10 million wills, and so much more.

Powering the world of work. We power the world of work through our sector-focused software, that effortlessly gets the job done, giving you the freedom to focus on thriving for your customers and your people.

Our brand has evolved through the years to meet the changing needs of our customers. Our story has not yet finished, in fact it’s just starting…

Our customers include the NHS, Department for Work and Pensions (DWP), Café Nero, Harvey Nichols, Irwin Mitchell, Manchester University, SpaceNK, London City Airport, Virgin Money, and many more.

Follow us:
X / Twitter: @advanced
Instagram: one_advanced

www.oneadvanced.com

Listed Jobs

Company Name: OneAdvanced
Job Title: ServiceNow SysAdmin and Developer
Job Description: Job Title: ServiceNow SysAdmin and Developer Role Summary: Collaborate within a ServiceNow Centre of Excellence to advance the platform from MVP to enterprise-grade. Deliver ITSM, CSM, and ITOM development, design workflows, and manage integrations with Salesforce, CRM, ERP, and other enterprise systems. Support cross‑functional teams in commercial, finance, and services and lead release and deployment activities. Expactations: - Design and implement advanced ServiceNow solutions across ITSM, CSM, and ITOM. - Drive platform modernization, scalability, and performance. - Foster continuous improvement and ServiceNow best practices. - Communicate progress, risks, and priorities effectively to stakeholders. Key Responsibilities: 1. Develop and maintain Business Rules, ACLs, UI Actions, UI Policies, and scripts. 2. Design complex workflows, automation, and catalogue items. 3. Support integration with Salesforce, CRM, ERP, and other enterprise systems. 4. Manage deployments, releases, CAB activities, and early‑life support on a weekly cycle. 5. Create and maintain technical documentation and configuration standards. 6. Monitor platform performance and report metrics and issues. 7. Contribute to the Center of Excellence’s service improvement initiatives. Required Skills: - Mid‑senior level ServiceNow development experience. - Hands‑on ServiceNow DevOps in a live, customer‑facing environment. - Experience with agile delivery methods. - Proficiency in integrating ServiceNow with multiple enterprise systems (e.g., Salesforce, NetSuite, ERP). - Strong understanding of ITSM processes and ServiceNow architecture. - Excellent problem‑solving, attention to detail, and clear communication skills. Required Education & Certifications: - ServiceNow Administrator Certification (required). - ServiceNow Implementation Specialist – ITSM or CSM (required).

Birmingham, United kingdom

Hybrid

13-01-2026

Company Name: OneAdvanced
Job Title: ServiceNow Developer
Job Description: **Job Title:** ServiceNow Developer **Role Summary:** A mid-senior ServiceNow Developer is required to advance the platform’s maturity within a Centre of Excellence, focusing on ITSM, CSM, and ITOM. The role involves enhancing system scalability, automating workflows, and integrating with enterprise platforms like Salesforce and ERP systems. Hybrid work available with monthly on-site requirements. **Expectations:** - Deliver intermediate to advanced ServiceNow development across ITSM, CSM, and ITOM. - Transition the platform from MVP to a scalable, enterprise-grade solution. - Design and deploy complex workflows, automation, and catalogue items. - Develop/maintain platform components (Business Rules, ACLs, UI Actions, scripting). - Collaborate with cross-functional teams to support customer service, finance, and commercial functions. - Work with integration teams to manage data flows from systems (e.g., Salesforce, ERP). - Oversee deployment cycles, releases, CAB activities, and early-life support. - Create/retain technical documentation and configuration standards. - Monitor platform performance and communicate progress, risks, and priorities. - Contribute to continuous improvement and best practices in the Centre of Excellence. **Required Skills:** - Proven mid-senior level ServiceNow development experience. - Hands-on DevOps experience in live, customer-facing environments. - Agile delivery methodologies. - Integration experience with enterprise systems (Salesforce/CRM, ERP). - Strong ITSM process understanding and ServiceNow architecture knowledge. - Collaboration with technical/non-technical stakeholders. - Problem-solving, attention to detail, and clear communication of technical concepts. **Required Education & Certifications:** - ServiceNow Administrator Certification. - ServiceNow Implementation Specialist – ITSM or CSM.