Proactive.IT Appointments Ltd.

About the Company

Welcome to Proactive.IT Appointments Ltd.

With 30+ years of experience, Proactive.IT Appointments are at the forefront of the IT recruitment sector. Established in 1991, we have become the preferred partner for many Blue Chip national, global and Government organisations. Our dynamic team has built an unparalleled knowledge of the marketplace. Technology never stands still, so neither do we. We understand the industry trends and technological developments that matter most to our clients in an ever-changing market place, which is why we are always one step ahead of the competition when it comes to providing the IT staff they need.

Our historic roots come from working with Oracle, Java, Microsoft Technologies and AS/400 iSeries, and we are still Europe’s number one provider of iSeries specialists. However, in the ever-changing world of IT, Proactive.IT Appointments are proud to have built up expertise across the whole industry. We take pride in providing unrivalled candidates with expertise in all technologies, for roles ranging from Application Development and Support to Infrastructure through to Business Analysts, Architects and Senior Management. Have a look at our latest vacancies for a flavour of just how broad our coverage is.

With one of the largest and most accurate databases in the UK, we are able to fill many of our clients’ needs directly and efficiently. Even the most challenging of candidates can be found, thanks to our prestigious connections across all leading job sites, social media and networking tools.

If you are looking for a partner with the experience to know what matters and the ability to make it count, Proactive.IT Appointments is the only name you need to know.

Listed Jobs

Company Name

Proactive.IT Appointments Ltd.

Job Title

IT Service Desk Analyst

Job Description

Job title: IT Service Desk Analyst Role Summary: Serves as the primary technical support contact, resolving incidents and requests efficiently while coordinating with third‑party vendors and ensuring compliance with ITIL practices and audit controls. Expactations: - Deliver incident resolution within agreed SLA times. - Maintain accurate and timely ticket documentation. - Foster effective collaboration with vendors and internal teams. - Contribute to continuous improvement of support processes. Key Responsibilities: - Handle first‑line support via phone, email, and chat. - Diagnose, troubleshoot, and resolve hardware, software, OS, and network issues. - Escalate complex incidents to higher‑level teams. - Manage incident tickets in the service management system. - Coordinate with third‑party vendors, monitor SLA performance, and manage vendor tickets. - Create, maintain, and enforce Active Directory user accounts and permissions. - Provide support for Microsoft M365 services (Exchange, SharePoint, Teams). - Participate in IT audit processes and uphold security controls. - Develop and update knowledge base articles and documentation. Required Skills: - Proven experience as a Service Desk Analyst or equivalent. - Strong knowledge of ITIL Foundation framework and incident management. - Experience working with third‑party vendors and contract management. - Proficiency with Microsoft M365 (Exchange, SharePoint, Teams). - Familiarity with Active Directory, Group Policy, and Azure AD. - Excellent problem‑solving, communication, and customer service skills. - Ability to work onsite and travel to additional sites as required. - Detail‑oriented documentation and record‑keeping. Required Education & Certifications: - ITIL Foundation certification. - Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).

London, United kingdom

On site

18-12-2025

Company Name

Proactive.IT Appointments Ltd.

Job Title

Data Scientist

Job Description

Job Title Data Scientist Role Summary Develop and deliver advanced analytics, predictive models, and machine learning solutions to support data‑driven decision making. Collaborate with the Reporting & Analytics team and business stakeholders to translate requirements into actionable insights and visualizations. Expectations - Deliver end‑to‑end analytical solutions (data preparation, modeling, validation, deployment). - Translate technical findings into clear, non‑technical narratives. - Champion best practices and propose innovative tools and methods. - Mentor junior analysts and contribute to continuous improvement of analytics capabilities. Key Responsibilities - Design, build, and maintain SQL Server, Python, R, and Power BI models and dashboards. - Perform advanced statistical analysis and machine learning modeling. - Collaborate with stakeholders to define problem statements and success metrics. - Communicate insights and recommendations to senior management. - Stay current with Azure services, emerging AI technologies, and industry trends. Required Skills - Proficiency in SQL Server, Python, R, and Power BI. - Experience with advanced analytics, predictive modeling, and machine learning. - Strong data visualization and storytelling ability. - Familiarity with Azure cloud services and awareness of emerging technologies, including AI. - Excellent communication skills for explaining complex analyses to non‑technical audiences. Required Education & Certifications - Bachelor’s degree in Computer Science, Statistics, Mathematics, Data Science, or related field (Master’s preferred). - Relevant certifications (e.g., Microsoft Certified: Azure Data Scientist Associate, SAS Certified Statistical Business Analyst) are a plus.

Bristol, United kingdom

On site

19-12-2025

Company Name

Proactive.IT Appointments Ltd.

Job Title

OTM Specialist

Job Description

Job Title: OTM Specialist Role Summary: Configure, implement, and migrate Oracle Transportation Management (OTM) solutions for new and existing warehouse sites, ensuring seamless data integration and system functionality. Expectations: Must hold a Security Clearance (SC), work remotely with occasional on‑site visits, and demonstrate initiative and reliability. Key Responsibilities: - Design and configure OTM settings for new warehouse operations. - Lead migration projects, transferring data and processes to upgraded or new warehouse environments. - Develop and execute SQL queries for data extraction, validation, and reporting. - Collaborate with cross‑functional teams (logistics, IT, business users) to define requirements and resolve issues. - Perform system testing, troubleshooting, and documentation of configuration changes. - Maintain ongoing OTM system health and provide end‑user support as needed. Required Skills: - Proven experience with Oracle Transportation Management (OTM). - Strong SQL knowledge and ability to write complex queries. - Hands‑on experience setting up and migrating warehouse logistics platforms. - Excellent analytical and problem‑solving abilities. - Effective communication and documentation skills. Required Education & Certifications: - Bachelor’s degree in Information Technology, Business Logistics, or a related field (or equivalent experience). - Valid Security Clearance (SC). - Any relevant OTM or Oracle certifications preferred.

West midlands, United kingdom

On site

19-12-2025

Company Name

Proactive.IT Appointments Ltd.

Job Title

Technical Lead M365

Job Description

Technical Lead M365 **Role Summary**: Lead the design, implementation, and optimization of Microsoft 365 (M365) solutions. Serve as a technical expert to translate business requirements into scalable M365 architecture and ensure alignment with organizational needs. **Expectations**: Proactive leadership in defining technical strategies, analyzing scenarios, and delivering end-to-end M365 solutions. Collaborate with stakeholders at all levels, including C-suite executives, to communicate complex concepts effectively. **Key Responsibilities**: - Lead M365 solution design, deployment, and governance for SharePoint, Teams, OneDrive, Power Platform, Intune, and Exchange Online. - Analyze user requirements, translate into technical specifications, and resolve complex integration challenges. - Provide expert consultation on M365 capabilities and best practices for adoption and performance. - Coordinate cross-functional teams to deliver projects on time and within scope. **Required Skills**: - Expertise in M365 ecosystem (SharePoint, Teams, OneDrive, Power Platform, Intune, Exchange Online). - Strong proficiency in Azure architecture and services. - Advanced communication skills to present technical solutions to diverse stakeholders. - Problem-solving abilities to troubleshoot scenarios and optimize workflows. **Required Education & Certifications**: - Bachelor’s degree in IT, computer science, or related field. - Microsoft 365 Certified: Enterprise Administration Expert or equivalent certifications (Azure certifications preferred).

London, United kingdom

Hybrid

Senior

22-12-2025