1Password

About the Company

Trusted by more than 100,000 businesses to protect their data, 1Password gives you complete control over passwords and other sensitive business information.

As an integral layer of the Identity and Access Management (IAM) stack, 1Password protects all employee accounts – even those you aren’t aware of. Give employees secure access to any app or service and safely share everything you need to work together – including logins, documents, credit cards, and more – while keeping everything else private.

1Password is easy to deploy and integrates with Azure AD, Okta, OneLogin, and Slack, so you can automatically provision employees using the systems you already trust. It’s simple to manage and fits seamlessly into your team’s workflow, so you can secure your business without compromising productivity.

Listed Jobs

Company Name

1Password

Job Title

Account Specialist, Growth

Job Description

Job title: Account Specialist, Growth Role Summary: Drive customer acquisition and satisfaction for high‑volume transactional accounts, articulating 1Password value, managing end‑to‑end sales cycles, and nurturing relationships to support upsell and renewal opportunities. Expectations: - 1+ year experience in SaaS sales, account management, or customer success. - Consistently meet revenue targets and pipeline metrics. - Adapt quickly to changing priorities in a fast‑paced environment. - Ability to articulate technical concepts in clear, business‑focused language. Key Responsibilities: - Qualify inbound leads, conduct needs assessments, and manage entire deal cycle from discovery to close. - Deliver compelling presentations and demos, draft proposals, and coordinate onboarding hand‑offs. - Resolve inbound inquiries via phone, email, and chat, ensuring timely resolution. - Identify upsell and expansion opportunities through proactive client engagement. - Collaborate with Customer Success, Onboarding, and cross‑functional teams for smooth close and client satisfaction. - Maintain accurate records, forecast, and activity metrics in Salesforce (or equivalent). - Provide client feedback to product and marketing teams to drive continuous improvement. Required Skills: - Proven pipeline management and sales metric achievement. - Strong written and verbal communication; able to simplify technical content. - Excellent organizational and multi‑tasking abilities. - High interpersonal aptitude for building and maintaining client relationships. - Experience with high‑volume inbound customer support. - Familiarity with Salesforce, Gainsight, or similar CRM/CS tools. - Experience with password managers or related SaaS products is a plus. Required Education & Certifications: - Bachelor’s degree or equivalent practical experience preferred (not explicitly required).

Canada

Remote

25-03-2026