Gamma

About the Company

Gamma Communications plc is a leading supplier of communication services in the UK, German, Spanish and Dutch business markets. It is admitted to trading on AIM and employs approximately 1,900 people. With a range of UCaaS, mobile and connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience.
Gamma’s largest market is in the UK where the company’s network-based services are supplied to SME, Public Sector and Enterprise markets through a network of 3000+ channel partners and its own direct sales and support capabilities. Gamma is expanding its UCaaS presence in Europe with a suite of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.
Gamma’s vision is for a better-connected world in which we can work smarter for the benefit of business, people, and the planet by developing a strong and sustainable pan-European product set, building a leading position in the UCaaS and CCaaS markets.
For more information about Gamma and its comprehensive range of services, please visit https://gammagroup.co/.

Listed Jobs

Company Name

Gamma

Job Title

Service Delivery Manager

Job Description

Job title: Service Delivery Manager Role Summary: Lead the end‑to‑end managed services for a key enterprise customer, ensuring contractual service levels are met and exceeded. Serve as the primary point of contact on‑site, fostering strong relationships with senior stakeholders and driving continuous improvement of service delivery processes. Expectations: * Resident service lead for a high‑profile account, present on client premises at least three days a week. * Proactive, relationship‑driven, with a strong focus on customer satisfaction and continual improvement. * Demonstrate financial stewardship, contract management, and cost control. Key Responsibilities: * Monitor and improve service delivery against SLAs, identifying and resolving issues swiftly. * Act as escalation hub for customer problems, coordinating with service desk and cross‑functional teams. * Produce and maintain high‑quality documentation, reporting and presentations for customer and internal stakeholders. * Collaborate with internal IT, network, and operational teams to address defects and implement service improvements. * Track all activities in CRM/ITSM systems and support opportunities for cost control and revenue growth. * Promote organizational values and deliver superior customer service at all interactions. Required Skills: * ITIL‑based Service Management experience with proven application of best practices. * Strong problem‑solving, decision‑making, and communication skills. * Ability to influence senior stakeholders without direct authority. * Financial acumen, experience in contract management and cost control. * Hands‑on experience with ServiceNow or Salesforce CRM, network monitoring tools (Highlight, SolarWinds), and telecom/data products. * Detail‑oriented, resilient, adaptable, and results‑driven. * Understanding of the retail/entertainment sector (including manufacturing and logistics) is a plus. Required Education & Certifications: * A‑Levels or equivalent (or higher). * Relevant Service/Operational Management qualifications (e.g., ITIL Foundation or higher). * Degree in IT, Business, or related field preferred. * Professional management qualification desirable.

Bradford, United kingdom

On site

25-11-2025

Company Name

Gamma

Job Title

Business Development Manager - Cyber

Job Description

**Job title** Business Development Manager – Cyber **Role Summary** Drive the sales of cybersecurity services and Managed Security Service Provision (MSSP) within the enterprise market. Design solutions, manage the sales cycle, and build long‑term client relationships to increase adoption of Gamma Secure offerings. **Expectations** * Deliver new business and revenue growth in cybersecurity services. * Provide outcome‑based consulting and solution design to enterprise prospects and existing customers. * Build and maintain strong relationships with senior decision‑makers and technical teams. * Achieve quarterly and annual sales targets. **Key Responsibilities** 1. Prospect and qualify new leads through networking, events, and partner channels. 2. Conduct needs analysis, design cybersecurity solutions, and deliver product/technical presentations. 3. Manage the full sales cycle: proposals, negotiations, and closing of deals. 4. Cross‑sell and upsell additional security services and managed offerings. 5. Prepare and submit bid responses, proposals, and contracts. 6. Maintain accurate sales pipeline and forecasting in CRM. 7. Collaborate with internal technical and delivery teams to ensure solution viability. 8. Represent the company at industry events and maintain a professional presence. 9. Travel as required for client meetings and proposal preparation. **Required Skills** * Proven experience in cybersecurity sales or related technology sales. * Strong understanding of networking concepts (LAN, WAN, VPN, DNS, firewalls, routing, switching). * Ability to build close relationships with clients, senior management, and internal staff. * Analytical, innovative, and solution‑selling mindset. * Excellent communication, negotiation, and presentation skills. * Time‑management and multi‑tasking abilities. * Proactive, customer‑focused, and self‑motivated. * Valid UK driving license and UK residency with permanent right to work. **Required Education & Certifications** * Bachelor’s degree in Business, IT, Computer Science, or a related field (preferred). * Relevant cybersecurity or sales certifications (e.g., CISSP, CCNA, CISM, or equivalent) are preferred but not mandatory.

London, United kingdom

Hybrid

01-02-2026

Company Name

Gamma

Job Title

Software Engineering Squad Lead (ServiceNow) - GammaLabs

Job Description

**Job Title:** Software Engineering Squad Lead (ServiceNow) **Role Summary:** Lead a small, cross‑regional development squad focused on ServiceNow platform enhancements and BSS/OSS system integrations. Drive architecture, coding standards, agile delivery, and stakeholder communication while ensuring high quality, scalability, and security of solutions. **Expectations:** - Coach and mentor a distributed team, including overseas contractors. - Own the architectural and technical blueprint for ServiceNow and related BSS/OSS components. - Deliver projects on time, within budget, and aligned with business requirements. - Foster continuous improvement in CI/CD, testing, and DevOps practices. **Key Responsibilities:** - Organize and conduct daily stand‑ups, sprint planning, reviews, and retrospectives. - Design, develop, test, and deploy ServiceNow applications and integrations. - Perform code reviews, enforce coding standards, and ensure maintainable, secure, and scalable architecture. - Implement automated tests, continuous integration pipelines, and deployment workflows on AWS/Kubernetes. - Manage capacity, security, and non‑functional requirements for all projects. - Coordinate with product, project, and stakeholders to refine requirements and deliver value. - Provide accurate time and cost estimates for solutions. **Required Skills:** - Strong leadership and team‑management experience. - Proficient in JavaScript and ServiceNow development. - Experience with API design, RDBMS, AWS, Kubernetes, and CI/CD pipelines. - Familiarity with version control (Git), automated testing, and agile methodologies. - Excellent stakeholder communication and project delivery skills. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, or equivalent technical field. - Certifications in ServiceNow Platform (e.g., Certified Application Developer) or equivalent preferred. ---

Newbury, United kingdom

Hybrid

Senior

09-02-2026

Company Name

Gamma

Job Title

Junior Buyer - Procurement Administrator

Job Description

Job title: Junior Buyer – Procurement Administrator Role Summary: Assist procurement of goods and services for the organisation, manage supplier relationships, optimise spend, and ensure compliance with procurement policies and ethical standards. Expectations: Demonstrated experience in a high‑volume, fast‑paced procurement environment; solid knowledge of procurement contracting, supplier management, and commercial negotiation; ability to work independently and collaboratively; strong communication and MS Office proficiency. Key Responsibilities: - Source goods and services from key suppliers, consolidating spend where possible. - Contact suppliers to verify stock availability, negotiate pricing, and agree lead times. - Continuously review supplier pricing, renegotiate to secure best value. - Measure supplier performance, delivery, and SLA adherence. - Collaborate with internal stakeholders and suppliers to maximise efficiencies and optimise supply chain delivery. - Support sales in securing new business through effective sourcing. - Maintain and monitor supplier contracts in partnership with the Contracts Manager. - Ensure procurement aligns with the ethical procurement policy. - Raise purchase orders and process orders accurately and expediently, updating all requisite internal documentation. - Address non‑performing suppliers and support compliance with procurement policies. - Monitor for potential fraudulent activity. - Facilitate cross‑departmental requests and manage ad‑hoc assignments. - Maintain high levels of awareness for procurement activities throughout the business. Required Skills: - Proficiency in procurement contracting and supplier management. - Strong negotiation and commercial awareness. - Effective interpersonal and communication skills. - Proficient with MS Office applications. - Capability to work independently or as part of a team. - Literacy and effective communication in English. Required Education & Certifications: Not specified.

Manchester, United kingdom

On site

Junior

12-02-2026