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Zego

Zego

www.zego.com

7 Jobs

320 Employees

About the Company

Zego is a motor insurance provider with a vision to provide the lowest price insurance for good drivers.

Listed Jobs

Company background Company brand
Company Name
Zego
Job Title
Senior Engineering Manager
Job Description
**Job Title** Senior Engineering Manager **Role Summary** Lead and scale three core engineering domains—Insurance Platform, Telematics/ML, and Mobile—overseeing 20‑25 engineers (via 2‑3 managers). Drive technical excellence, product strategy, and cross‑functional collaboration to deliver high‑quality, scalable insurance and mobile solutions. **Expectations** - Set engineering standards and metrics for quality, performance, and maintainability. - Own delivery outcomes, balancing speed with robust architecture. - Coach and develop Engineering Managers and Tech Leads. - Communicate technical vision to senior leadership and non‑technical stakeholders. - Champion continuous improvement of processes and product‑team maturity. **Key Responsibilities** 1. Direct and support multiple cross‑functional engineering teams in a high‑growth environment. 2. Provide architectural direction and make critical technical decisions for distributed systems, backend services, mobile and ML platforms. 3. Partner with Product, Data, Marketing, and Strategy to define vision, roadmap, and KPIs. 4. Ensure end‑to‑end delivery of insurance, telematics, and mobile products with high reliability, scalability, and user experience. 5. Scale the engineering organization, hire, coach, and conduct performance reviews. 6. Engage with C‑level executives and senior stakeholders to align engineering strategy with business objectives. 7. Promote best practices, coding standards, CI/CD, and data‑driven decision making. 8. Experiment with AI/ML tools to enhance productivity and product value. **Required Skills** - **Technical:** Proven senior engineering experience in distributed systems and backend development (dynamic and static languages), microservices, cloud infrastructure, and scalable APIs. - **Domain Exposure:** Mobile engineering and telematics/ML platforms are a plus. - **Leadership:** 2‑3+ Engineering Managers or Tech Leads managed; experience scaling teams of 20‑40 engineers. - **Product Mindset:** Translate business requirements into technical roadmaps with measurable impact. - **Communication:** Excellent verbal and written skills; able to simplify complex technical topics for non‑technical audiences. - **Strategic Thinking:** Strong stakeholder partnership, decision‑making frameworks, and ability to balance speed with quality. - **Process Improvement:** Agile/Lean methodology, CI/CD, performance monitoring, and incident response. **Required Education & Certifications** - Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. - Relevant certifications (e.g., AWS Certified Solutions Architect, Google Cloud Professional Architect) are advantageous but not mandatory. - ML/AI certifications are beneficial if applicable.
London, United kingdom
Hybrid
Senior
24-11-2025
Company background Company brand
Company Name
Zego
Job Title
Customer Support Executive- 12 months FTC
Job Description
**Job Title** Customer Support Executive – 12‑Month Fixed Term Contract **Role Summary** Provide high‑quality customer service to commercial motor insurance clients via phone, email and live chat, ensuring customer satisfaction and retention. Serve as a frontline advocate, manage inquiries, maintain accurate records, and develop in‑depth product knowledge to support sales and support teams. **Expactations** - Deliver excellent customer experience, meeting or exceeding performance targets. - Work 37.5 hours per week (8 a.m.–6 p.m.) with flexible full‑time availability across all days of the week. - Operate effectively from a remote environment with minimal supervision. **Key Responsibilities** - Answer and resolve customer inquiries by phone, email and live chat. - Identify customer needs, focus on core concerns, and provide accurate information or solutions. - Record customer interactions and data accurately in the internal system. - Build and maintain product knowledge to troubleshoot and recommend appropriate coverage. - Prioritize multiple tasks, manage time effectively, and adhere to daily/weekly service metrics. - Engage in continuous learning to adapt to evolving products and procedures. **Required Skills** - Proven experience in a target‑driven, high‑volume customer service role. - Strong communication skills, active listening, empathy, and the ability to build rapport. - Detail‑oriented, with a disciplined approach to data entry and record keeping. - Effective multitasking, prioritisation, and time‑management abilities. - Adaptability and quick learning in a fast‑changing environment. - Comfortable with remote work tools and self‑management. **Required Education & Certifications** - Minimum secondary education or equivalent. - Customer service or related certifications are advantageous but not mandatory.
London, United kingdom
Hybrid
24-11-2025
Company background Company brand
Company Name
Zego
Job Title
Head of Data Engineering
Job Description
**Job title:** Head of Data Engineering **Role Summary:** Lead a high‑performance team of four Data Engineers to design, build, and maintain a scalable, resilient data platform that supports product, analytics, and business needs while ensuring data privacy and governance. **Expectations:** Deliver a robust data architecture aligned with business strategy, foster a culture of mentorship and continuous improvement, and champion modern data engineering practices across the organization. **Key Responsibilities:** - Lead, mentor, and grow the Data Engineering team, setting high standards for quality and ownership. - Define and execute the data engineering roadmap in partnership with Engineering, Analytics, Product, and Pricing leaders. - Own end‑to‑end data platform architecture: ingestion, transformation, warehousing, governance, observability, and real‑time processing. - Oversee the design and evolution of ETL/ELT pipelines, data models, and data lake or lakehouse structures. - Drive adoption of CI/CD, infrastructure‑as‑code, testing, and observability tooling. - Identify, evaluate, and implement technology upgrades or re‑architectures to improve performance, cost, and maintainability. - Collaborate with cross‑functional stakeholders to translate business requirements into technical solutions. - Manage data privacy, security, and compliance across all data workflows. **Required Skills:** - 2+ years leading a Data Engineering team (Technical Lead or Manager). - 5+ years as a Data Engineer with proven experience building scalable platforms in product‑oriented or high‑growth environments. - Deep proficiency in Python, SQL, Snowflake, Apache Iceberg, AWS S3, PostgreSQL, Airflow, dbt, Apache Spark. - Hands‑on experience with AWS services, Docker, Terraform, and IaC best practices. - Strong understanding of data governance, observability, and data quality frameworks. - Excellent stakeholder communication: ability to translate complex technical concepts into business‑focused dialogue. - Proven mentorship and coaching abilities, fostering continuous learning. - Problem‑solving mindset that balances technical depth with business priorities. **Nice to have:** - Experience with Data Mesh or Data Lakehouse architectures. - Familiarity with Kubernetes, Kafka, Kinesis, and real‑time streaming pipelines. - Exposure to ML engineering pipelines or MLOps frameworks. **Required Education & Certifications:** - Bachelor’s or higher degree in Computer Science, Software Engineering, Data Engineering, or a related technical field. - Relevant certifications (e.g., AWS Certified Solutions Architect, Snowflake Professional, dbt Certified Engineer) are advantageous but not mandatory.
London, United kingdom
Hybrid
Mid level
07-12-2025
Company background Company brand
Company Name
Zego
Job Title
Senior Software Engineer
Job Description
**Job Title:** Senior Software Engineer **Role Summary:** Lead the design, development, and maintenance of high‑availability backend services and cloud‑native microservices, primarily in Python, driving engineering excellence and system scalability across product teams. **Expectations:** - Deliver clean, well‑tested, and resilient code that scales. - Own the full lifecycle of microservices – design, implement, test, deploy, and operate. - Make architecture‑level decisions and improve engineering processes. **Key Responsibilities:** - Architect, develop, unit‑test, and deploy Python microservices with CI/CD pipelines. - Resolve complex reliability, performance, and observability issues. - Conduct code reviews, mentor peers, and enforce coding standards. - Collaborate with Product Managers, Engineers, and cross‑functional stakeholders. - Continuously experiment with AI/ML tooling to enhance productivity. - Advocate for system improvements and influence team strategy. **Required Skills:** - Proficiency in backend development and cloud microservices architecture. - Strong command of Python, object‑oriented design, and software fundamentals (data structures, algorithms). - Experience with version control (Git), CI/CD, automated testing, debugging, and refactoring. - Knowledge of relational (SQL) and document (NoSQL) databases. - Ability to write clear documentation and maintain high code quality. - Excellent problem‑solving, independent work style, and ownership mindset. - Strong communication, collaboration, and initiative in a fast‑paced environment. - Curiosity about AI/ML tools and their application to engineering workflows. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent work experience). - No specific certifications required; relevant cloud or microservices certifications are a plus.
United kingdom
Remote
Senior
11-12-2025