- Company Name
- Avaloq
- Job Title
- Business Analyst - Payments
- Job Description
-
**Job Title:** Business Analyst – Payments
**Role Summary:**
Collaborates with software engineers and global business analysts to design, develop, test, and maintain payment solutions that optimize processes, support client needs, and comply with industry regulations within an Agile framework.
**Expectations:**
- Drive improvement of payment processes and efficiency.
- Translate business requirements into actionable solutions and document them in JIRA, Confluence, and Service Request platforms.
- Design, build, test, and maintain features and bug fixes in partnership with developers.
- Maintain up‑to‑date knowledge of payment industry regulations and standards.
- Troubleshoot customer and internal issues, provide support, and manage client interactions during testing.
**Key Responsibilities:**
1. Evaluate and analyze payment processes for optimization opportunities.
2. Capture, clarify, and document business requirements.
3. Collaborate with product owners and developers to design, implement, and test new features and defect fixes.
4. Stay current with payment regulations (ISO 20022, CBPR+, SEPA, PSD2, etc.) and industry standards.
5. Resolve customer issues, respond to internal queries, and facilitate change requests.
6. Coordinate with cross‑functional, multinational teams following Agile practices.
**Required Skills:**
- Business analysis experience, preferably in Payments or Cards.
- Knowledge of payment transaction products (transfers, direct debits, card processing).
- Familiarity with payment regulations such as ISO 20022, CBPR+, SEPA, PSD2.
- Strong analytical and logical problem‑solving abilities.
- Proficiency with JIRA, Confluence, and related project tools.
- Experience working in Agile environments.
**Required Education & Certifications:**
- Bachelor’s degree in Economics, Business, Finance, Computer Science, Engineering, or Mathematics.
- (Optional) Agile/Scrum certification and experience working with global, culturally diverse teams.
Edinburgh, United kingdom
Hybrid
10-02-2026