StickerYou

www.stickeryou.com

1 Job

120 Employees

About the Company

StickerYou is the best platform in the world for custom products that make you stick.

For You:
StickerYou delivers a fun, flexible and easy-to-use online design tool for people to create their own high-quality stickers, labels, tattoos and decals. We offer the ultimate freedom for anyone looking to create products with our freeform die-cut printing technology. Whether you’re using our art or your own uploaded images each custom product looks awesome to express yourself with.

For Your Business:
StickerYou benefits thousands of businesses by making brands stick! Our proprietary die-cut technology enables anyone to order any custom size, shape, and quantity of awesome stickers affordably. With professional grade quality materials we help businesses market their brand with custom labels for packaging, or custom wall decals for signage, or as stickers for branding and marketing giveaways.

Why Sticker Marketing?
1. Stickers resonate with everyone! And who doesn't like free stuff? Stickers are popular as giveaways and handouts at events because everyone likes stickers, they are the one throwback product to childhood that people don't outgrow.
2. Once a sticker is in the hands of a customer, it becomes the marketing vehicle for your brand. Since stickers can be placed on virtually any medium, no other marketing or promotion vehicle is quite as malleable, and, consequently, as effective.

Learn more about StickerYou, sticky marketing, and new products by joining our mailing list: http://goo.gl/DErLGu

Make it Stick!

Listed Jobs

Company Name: StickerYou
Job Title: Product Expert
Job Description: **Job Title:** Product Expert **Role Summary:** Drive customer satisfaction and revenue growth by providing expert product guidance, managing inbound support queries, and closing sales of custom printed solutions. Works within a high-volume, fast-paced customer care team, ensuring accurate data entry, timely follow‑ups, and proactive market research. **Expectations:** - Consistently meet or exceed key performance indicators for response time, conversion rates, and customer satisfaction. - Maintain up‑to‑date knowledge of product catalog and industry trends to recommend optimal solutions. - Collaborate with sales, marketing, and product teams to refine offerings and improve customer experience. **Key Responsibilities:** - Respond to inbound leads and support requests via email, applying professional business etiquette and predefined response templates. - Initiate the sales process: schedule appointments, deliver initial presentations, and assess account requirements. - Recommend and upsell custom sticker solutions by probing customer needs and explaining product capabilities. - Close deals: build rapport, address objections, prepare contracts, and secure commitments. - Resolve customer issues at any stage of the sales cycle, ensuring a seamless experience on the company website. - Accurately enter customer data into Salesforce for order and lead tracking. - Qualify accounts to identify market potential and inform business development efforts. - Participate in product testing and provide feedback on user experience. - Monitor competitive products and customer reactions to inform continuous improvement. - Assist with related marketing and organizational tasks as directed by the Sales Manager. **Required Skills:** - 3–5 years of sales and customer service experience, preferably in e‑commerce or custom product space. - Strong written and verbal communication, with excellent business email etiquette. - Proficiency in Microsoft Office; familiarity with Adobe Creative Suite is a plus. - Ability to learn technical product details quickly and translate them into customer solutions. - Excellent organizational and time‑management skills to handle high inbound volume. - Analytical, creative, and practical problem‑solving abilities. - Team‑player mindset, self‑motivated, goal‑oriented, and adaptable to changing priorities. **Required Education & Certifications:** - Minimum high‑school diploma or equivalent. - No specific certifications required.