- Company Name
- Human Agency
- Job Title
- Managing Director of Technology - Toronto
- Job Description
-
Job title: Managing Director of Technology
Role Summary:
Senior technical executive responsible for end‑to‑end delivery of AI/ML solutions for large enterprise clients. Own architecture, platform, engineering team, and client-facing communication while ensuring scalable, secure, and repeatable delivery processes.
Expactations:
- Lead both strategic and hands‑on technical work, writing code during early phases and presenting to C‑suite by the end of the same week.
- Deliver multiple large engagements independently, driving feasibility, architecture approval, and successful ship.
- Build and maintain a high‑performing engineering team, setting hiring standards, mentoring, and fostering growth.
- Own platform and infrastructure decisions, balancing build‑vs‑buy, tooling, and security.
- Shape AI strategy with a focus on what ships, evaluating LLM orchestration, RAG, agents, and fine‑tuning based on proven value.
Key Responsibilities:
- Serve as the highest technical authority on client engagements, making design, feasibility, and scaling decisions.
- Design repeatable delivery models: discovery frameworks, reference architectures, deployment templates, and evaluation routines.
- Recruit, onboard, and develop engineering talent; set performance standards and provide constructive feedback.
- Lead architecture and platform strategy; collaborate with Principal Engineer on day‑to‑day infrastructure.
- Engage with client C‑suite to communicate technical vision, trade‑offs, and value delivery.
- Drive AI project selection, prioritization, and roadmap alignment with client business outcomes.
Required Skills:
- 10+ years of experience designing, building, and shipping production AI/ML systems (LLM orchestration, RAG, agents, fine‑tuning).
- Proven leadership in building and scaling engineering teams, with strong hiring, mentoring, and culture‑building track record.
- Deep knowledge of cloud platforms (AWS, Azure, GCP), CI/CD, IaC, security best practices, and API governance.
- Strong architectural judgment, evaluating build vs buy, tooling, and performance trade‑offs.
- Excellent communication skills: able to translate complex technical concepts to non‑technical executives and to guide front‑end engineers.
- Demonstrated ability to manage multiple concurrent enterprise projects and deliver on time and budget.
Required Education & Certifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- Certification in relevant cloud platforms (AWS Certified Solutions Architect, Azure Solutions Architect, GCP Professional Cloud Architect) or equivalent preferred.
Total word count: ~280 words (≤500).