Zervio

About the Company

Zervio Eco and Orbit are the AI-driven FinTech + PropTech platforms redefining how clean-energy assets are designed, deployed, monetised, and managed across their entire lifecycle.

Built as the operating system for clean energy, Zervio unifies CRM, ERP, fulfilment, real-time monitoring, telco-grade billing, and AI logic at both the edge and in the cloud — creating one intelligent infrastructure that spans from initial customer acquisition through to decades of operational performance.

Zervio has also engineered its own advanced 3D design technologies directly into the platform.
This includes photorealistic 3D solar design, 3D air-source heat-pump modelling, building modelling, and sophisticated shading, energy-yield, and financial simulations — all developed in-house as core components of the Zervio ecosystem.

With Zervio Eco, organisations orchestrate surveying, engineering, fulfilment, installation, and customer journeys with enterprise precision.
With Zervio Orbit, they unlock real-time asset attribution, automated billing, intelligent control, and deep portfolio analytics that support long-term asset performance.

Designed for scale and engineered for the next era of renewable deployment, Zervio transforms clean-energy portfolios into intelligent, data-driven, revenue-producing ecosystems — accelerating ROI and enabling frictionless energy transformation at national and global scale.

Zervio Eco and Orbit: powering the future of clean-energy assets with intelligence, accuracy, automation, and world-class design technology built from the ground up.

Listed Jobs

Company Name

Zervio

Job Title

Senior Account Manager – Enterprise Onboarding & Client Success

Job Description

**Job Title** Senior Account Manager – Enterprise Onboarding & Client Success **Role Summary** Lead and grow relationships with large, multi‑department enterprise customers. Own the entire onboarding journey from contract negotiation through adoption, ensuring a seamless transition to long‑term success and continued business expansion. **Expectations** - Serve as the primary commercial and operational contact for key clients. - Maintain high satisfaction and retention rates while driving upsell/cross‑sell opportunities. - Deliver timely, structured onboarding programmes that achieve measurable platform adoption and value realization. **Key Responsibilities** - Own and manage a portfolio of enterprise and strategic accounts. - Lead the onboarding of new large enterprise clients, coordinating IT, operations, marketing, finance, and senior leadership stakeholders. - Design and execute structured onboarding plans, including kick‑off sessions, timelines, milestones, and go‑live support. - Ensure successful adoption and measurable value creation on the platform. - Build and nurture trusted relationships with decision‑makers and operational users. - Identify and pursue upsell, cross‑sell, and expansion opportunities within existing accounts. - Proactively manage onboarding risks, issues, and escalations throughout the customer lifecycle. - Collaborate with product, technical, and support teams to resolve issues and provide customer insights. - Deliver regular account reviews, performance updates, and strategic planning sessions. - Maintain accurate CRM records and forecast revenue and renewal probabilities. - Represent the business in client meetings, site visits, and industry events. **Required Skills** - Proven experience in onboarding large enterprise software customers across multiple departments. - Strong B2B account management and client‑success background in SaaS or technology‑led environments. - Excellent communication, presentation, and stakeholder‑management skills. - Strong commercial acumen and ability to negotiate contracts and renewal terms. - Highly organised with the ability to manage multiple onboarding projects and accounts simultaneously. - Problem‑solving mindset, calm under pressure, and professional demeanor with senior stakeholders. - Full, valid driving licence (travel to client sites required). **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, Information Technology, or related field. - Relevant certifications (e.g., PMP, CSPO, CBAP) preferred but not mandatory.

Southampton, United kingdom

On site

Senior

10-02-2026