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Doctolib

Doctolib

careers.doctolib.com

28 Jobs

3,363 Employees

About the Company

We're a B Corp company committed to build together the healthcare we all dream of.

More than 2,900 Doctolibers in France, Germany, Italy, and the Netherlands are helping to improve the daily lives of care teams with a new generation of technologies and services.

At the same time, Doctolib is helping over 80 million patients to effectively manage their health and provide quick and easy access to optimal healthcare.

Listed Jobs

Company background Company brand
Company Name
Doctolib
Job Title
Sales Development Representative / SDR (x/f/m)
Job Description
**Job Title:** Sales Development Representative (SDR) **Role Summary:** Generate, qualify, and schedule appointments with healthcare practitioners who request information about Doctolib products (Patient, Teleconsultation, Médecin). Serve as the first point of contact, pre‑qualify leads, and collaborate with sales, marketing, and product support teams to enable successful hand‑offs to senior sales experts. **Expectations:** - Consistently create a pipeline of qualified meetings. - Effectively pre‑qualify leads to maximize conversion. - Maintain accurate, up‑to‑date prospect data in the CRM. - Work closely with sales, marketing, and support teams to refine outreach and messaging. - Participate in team meetings and coaching sessions to develop sales skills. **Key Responsibilities:** - Contact future users to schedule qualified meetings for experts. - Pre‑qualify leads to prepare efficient hand‑offs. - Update and manage prospect database in the CRM. - Collaborate with sales, marketing, support, and product teams. - Attend team meetings and coaching sessions. **Required Skills:** - Excellent verbal and written communication. - Strong empathy and active listening. - High organizational and time‑management capabilities. - Previous successful experience in a similar SDR or lead‑generation role. - Ability to work flexible hours (morning or afternoon sessions). **Required Education & Certifications:** - Bachelor’s degree or equivalent professional experience. - No mandatory certifications; knowledge of CRM and sales tools is advantageous.
Paris, France
On site
26-11-2025
Company background Company brand
Company Name
Doctolib
Job Title
Staff Applied AI Software Engineer (Python) - Patient (x/f/m)
Job Description
**Job Title** Staff Applied AI Software Engineer (Python) – Patient **Role Summary** Senior software engineer specializing in AI‑driven agentic systems for patient health management. Own the design, delivery, and operation of production‑grade AI components that provide accurate, safe, and empathetic health guidance within a cloud‑native platform. **Expectations** * 6+ years of professional software engineering with at least one significant Python‑centric engagement. * Proven life‑cycle experience on AI products at scale (evaluation, launch, iterative improvement). * Strong grasp of engineering best practices: automated testing, CI/CD, DevOps (“build it – run it”). * Product‑oriented mindset, able to balance business objectives with technical trade‑offs. * Fluent in English for daily communication and documentation. **Key Responsibilities** 1. Design, ship, and maintain production‑grade agentic AI systems that answer patient health questions. 2. Collaborate with data scientists to build evaluation pipelines, safety guardrails, and performance metrics. 3. Conduct offline validation and live A/B tests to iterate on model behavior and user experience. 4. Develop core agentic capabilities: memory modules, reasoning orchestration, tool adapters, fallback and fail‑safe mechanisms. 5. Own system performance, observability, and security—create dashboards, define SLO/SLI, enforce security posture. 6. Ensure privacy and security by design, integrating compliance requirements into code and infrastructure. 7. Mentor teammates on trade‑offs, coding standards, and architectural choices. **Required Skills** * Advanced Python programming and scalable system design. * Experience with agentic or conversational AI architectures. * Cloud‑native, distributed platform working knowledge (containers, orchestration). * CI/CD tooling, automated testing frameworks, and DevOps practices. * Observability stack (metrics, logs, tracing) and SLO/SLI definition. * Security fundamentals (OWASP, data encryption, privacy compliance). * A/B testing, offline evaluation pipelines, and performance tuning. * Strong written and verbal communication in English. * (Desirable) Experience in medical/healthcare domain, regulatory understanding. **Required Education & Certifications** * Bachelor’s or Master’s degree in Computer Science, Software Engineering, Artificial Intelligence, or related field. * Certifications not mandatory; relevant DevOps, cloud provider (AWS/GCP/Azure), or AI certifications are a plus.
Paris, France
On site
Mid level
27-11-2025
Company background Company brand
Company Name
Doctolib
Job Title
Digital Counsel - Product Compliance IP/IT Lead (x/f/m)
Job Description
**Job Title:** Digital Counsel – Product Compliance IP/IT Lead **Role Summary:** Provide legal leadership for product compliance, intellectual property, IT contracts, and digital platform regulations in a fast‑paced, AI‑driven e‑health environment. **Expectations:** Deliver pragmatic, business‑oriented legal solutions, manage cross‑functional projects, and advance compliance strategy across multiple markets. **Key Responsibilities:** - Lead strategic IT and digital projects, ensuring adherence to laws and regulations in all operating markets. - Serve as the primary expert on procurement contracts, negotiating terms with suppliers and partners. - Protect and manage the IP portfolio (trademarks, copyrights, trade secrets, open source). - Own the drafting and periodic update of Terms & Conditions aligned with product innovation. - Advise on data protection, privacy, IT, and digital matters, including compliance with DSA and GDPR. - Translate complex legal issues into actionable, business‑friendly advice for Product, Tech, and Business teams. - Mentor and coach the legal team, fostering continuous improvement. - Build strong relationships with internal stakeholders and external partners. **Required Skills:** - Qualified lawyer or legal counsel with 4+ years in IP, IT law, procurement, and data/privacy. - Proven ability to negotiate and close complex IT and procurement contracts. - Expertise in digital platform regulations (e.g., DSA) and European data privacy laws (GDPR). - Strong communication skills and business acumen; able to simplify legal concepts. - Proactive, solution‑oriented, capable of independent and team collaboration. - Fluency in French and English; German a plus. - Experience with agile methodologies and international compliance preferable. - Knowledge of European healthcare regulations or digital health products is a plus. **Required Education & Certifications:** - Juris Doctor (JD) or equivalent law degree. - Admission to a bar association or equivalent qualification to practice law. - Certifications in data privacy or IT law (e.g., CIPP/E, GRC) are advantageous.
Paris, France
On site
Senior
30-11-2025
Company background Company brand
Company Name
Doctolib
Job Title
SRE / Incident Management (x/f/m)
Job Description
**Job Title:** Site Reliability Engineer / Incident Management **Role Summary:** Own the reliability of a cloud‑native healthcare platform, leading incident response, root‑cause analysis, and continuous improvement of operational processes across a multi‑language, multi‑service stack. **Expectations:** - Act as first‑line responder and Incident Manager, ensuring rapid resolution and clear communication. - Drive proactive monitoring, capacity planning, and change advisory processes. - Collaborate cross‑functionally with product, design, and business teams to translate operational insights into platform enhancements. **Key Responsibilities:** 1. Design, implement, and maintain end‑to‑end monitoring dashboards and alerts for platform services. 2. Manage incidents from detection through resolution, coordinating with relevant teams and stakeholders. 3. Lead post‑incident reviews, perform root‑cause analyses, and track corrective action implementation. 4. Participate in Change Advisory Board meetings to assess risk of non‑standard changes and coordinate communication. 5. Continuously improve incident management playbooks, runbooks, and automation tooling. 6. Interface with external partners and internal stakeholders to assess platform quality and recommend improvements. **Required Skills:** - Proficient with Linux CLI, shell scripting, and system troubleshooting. - Experience with AWS cloud services (EC2, RDS, S3, CloudWatch). - Strong knowledge of monitoring and observability tools (Datadog, Elasticsearch, Prometheus). - Familiarity with Kubernetes, container orchestration, and CI/CD pipelines. - Understanding of at least one high‑level language (Python, Ruby, Java, Kotlin). - Excellent written and verbal communication in English. - Organizational and problem‑solving abilities; ability to work across multiple teams. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, or equivalent technical field. - Relevant SRE or DevOps certifications (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator) preferred but not mandatory.
Paris, France
On site
02-12-2025