Vehlo

About the Company

Vehlo solutions unlock potential across vehicle service and repair by giving power back to your people. Everything we do is driven by people who understand the auto service industry and know what dealers and independent repair shops are asking for. It’s vehicle service technology that will ignite your operations from the inside out, from leaders who have been in your shoes. Our sole purpose is our customers’ success, and our standout approach is all about making work a lot easier for them and their staff. So whether you’re expanding your footprint or just trying to make it through the week, our whole team is ready for whatever moment you’re in.  

Listed Jobs

Company Name

Vehlo

Job Title

Software Developer

Job Description

**Job Title:** Software Developer **Role Summary:** Design, develop, and iterate full‑stack features for the Shop‑Ware product, focusing on React‑heavy front‑end components and Ruby on Rails back‑end services. Collaborate with cross‑functional teams to deliver scalable, high‑quality software while shaping technical vision and best practices. **Expectations:** - 3+ years of professional software development experience. - Proficiency in Ruby on Rails (6.1+), React, HTML, JavaScript, and CSS. - Strong problem‑solving skills and commitment to code quality. - Effective written and verbal communication; ability to work in a team environment. **Key Responsibilities:** - Build and iterate full‑stack applications using Ruby on Rails and React, creating custom APIs and integrations. - Participate in architectural design, ensuring scalability, reliability, and performance. - Improve development practices: code quality, testing, CI/CD pipelines, and system monitoring. - Write clean, maintainable code and organize large‑scale Rails projects effectively. - Develop and maintain PostgreSQL (or other relational) database schemas and queries. **Required Skills:** - Ruby on Rails (v6.1 or higher) – deep understanding of framework pitfalls and best practices. - React – component architecture, state management, and modern hooks. - Front‑end technologies: HTML5, CSS3, JavaScript (ES6+). - Relational databases (PostgreSQL, SQL). - Version control (Git) and collaborative tools. - Strong analytical, detail‑oriented, and craftsmanship mindset. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, or related field *or* equivalent professional experience. - No specific certifications required; demonstrated expertise through work history is sufficient.

Knoxville, United states

Remote

Junior

17-01-2026

Company Name

Vehlo

Job Title

Customer Success Manager

Job Description

Job title: Customer Success Manager Role Summary: Act as a trusted advisor to newly signed automotive service shop customers, driving full adoption of the automotive repair technology suite, ensuring high satisfaction, minimizing churn, and identifying upsell opportunities through ongoing engagement, data analysis, and cross‑functional collaboration. Expactations: * Deliver engaging product demos (virtual and in‑person). * Maintain daily contacts, training, and support for dealership users. * Analyze usage data to provide actionable insights and reports. * Monitor health metrics and proactively address churn risks. * Respond to inquiries, resolve escalations, and provide best‑practice guidance. * Travel locally and briefly out‑of‑market to support customers. * Collaborate with Sales, Product, and Support to align on customer goals. Key Responsibilities: 1. Build and maintain strong customer relationships across multiple organizational levels. 2. Conduct platform presentations to audiences of all sizes. 3. Ensure comprehensive adoption of Suite products. 4. Deliver on‑site and virtual training sessions. 5. Analyze dealership data for performance improvement recommendations. 6. Monitor health metrics via ChurnZero, flag high churn risk. 7. Prepare scheduled reports and monthly communications. 8. Document all customer interactions in Salesforce. 9. Identify expansion and upsell opportunities to drive revenue. 10. Manage customer escalations and provide troubleshooting. 11. Travel locally (≤2 hr) and one week per month out‑of‑market. 12. Partner with cross‑department teams to align on goals. Required Skills: • 2+ years Customer Success, Account Management, Consulting, or client‑facing SaaS experience (preferably automotive/tech). • Proven ability building trusted advisor relationships. • Strong presentation and demonstration skills (virtual & in‑person). • Analytical skillset to interpret data and provide actionable insights. • Proficiency with CRM and engagement platforms (Salesforce, ChurnZero, Gainsight). • Excellent written and verbal communication. • Experience driving upsell/cross‑sell revenue. • Troubleshooting and problem‑solving abilities. • Highly organized, strong time‑management, and independent work ethic. • Microsoft Word & Excel proficiency. • Willingness and ability to travel locally and one week per month out‑of‑market. Required Education & Certifications: • Minimum 2 years of relevant experience (no specific degree required). • Valid driver’s license and auto insurance required.

Houston, United states

Remote

Junior

06-02-2026