Field Trip Health Canada

1 Job

36 Employees

About the Company

Field Trip Health is a network of physician-led medical clinics at the forefront of mental wellness innovation through our pioneering approach to psychedelic therapy. Join our mission to redefine mental health care across Canada. Locations in Toronto, Vancouver, Montreal, Ottawa, Thunder Bay and Sault Ste. Marie

Listed Jobs

Company Name: Field Trip Health Canada
Job Title: Sales Development Representative (SDR) – Client Care
Job Description: Job Title: Sales Development Representative (SDR) – Client Care Role Summary: Junior sales professional responsible for rapid, phone‑heavy response to inbound leads, qualifying prospective clients, and converting them into booked consultations through structured discovery calls, objection handling, and CRM management. Expectations: Demonstrate high outbound call volume, fast response times, consistent activity and conversion targets, professional phone presence, rapid improvement with coaching, and clear ownership of pipeline outcomes. Key Responsibilities: • Respond quickly to inbound leads via phone, email, and SMS. • Conduct structured discovery calls and educate clients on next steps. • Handle objections confidently and empathetically. • Maintain accurate CRM records and follow structured follow‑up sequences. • Collaborate closely with senior client care and clinical teams. • Consistently meet activity and conversion KPIs. Required Skills: • High‑volume, phone‑centric communication with professionalism and composure. • Strong qualification and objection‑handling techniques. • Target‑driven mindset with clear focus on KPIs. • Proficiency in CRM usage and data entry. • Ability to follow structured scripts and sequences. • Team collaboration and coaching receptiveness. Required Education & Certifications: • High school diploma or equivalent; bachelor’s degree preferred but not required. • 1–2 years of experience in sales, admissions, recruitment, or client conversion.

Toronto, Canada

On site

15-01-2026