SSR Personnel

About the Company

SSR(r) Personnel is the largest recruitment consultancy & executive search practice dedicated to the security, fire, health and safety sectors. We offer the strongest guarantees of success.

SSR was voted the global Security Recruitment Consultancy of the Year. The Award was presented "to the recruitment consultancy that has demonstrated the highest levels of professionalism in dealing with client organisations and potential appointees for security-specific roles across all of the major business sectors".Judges were unanimous in their praise for the leading position SSR holds in such a diverse global sector .

SSR have a global presence with partners in Asia , Africa and the Americas with Temi Group in Europe and India we offer risk management services . Our services incorporate Talent scanning, retained search, interim hire, permanent and temporary assignments. SSR hire security managers across the globe operating in complex environments that can require subtle management in different cultures .

SSR have consultants dedicated in disciplines and geographical understanding recruiting in Africa , Asia, China, Europe, Middle East, Russia & India We provide a global recruitment network for the attraction and retention of talent that will make an impact in your company today. We recruit on 6 continents.

Typical positions recruited include Corporate Security Management, Investigations, Cyber Security, Contracted Project Management , Embedded Security Managers, Retail Loss Prevention , Security Fire Systems & Product Sales, Retail, Engineering & Project Management, Audit, Compliance, Health and Safety,

For details of our opportunities and open vacancies visit our web sites www.ssr-personnel.com

Listed Jobs

Company Name

SSR Personnel

Job Title

Operations Manager – Security

Job Description

Job title: Operations Manager – Security Role Summary: Senior operational leader responsible for overseeing all security services (control room, mobile patrol, manned guarding, keyholding, alarm response) to ensure high standards, regulatory compliance, and client satisfaction. Expactations: Demonstrate strategic vision, continuous improvement focus, and resilience in fast‑paced environments while maintaining service excellence across teams and third‑party providers. Key Responsibilities - Lead, mentor, and develop duty managers, supervisors and partner teams, fostering a professional, proactive culture. - Set, maintain and continuously improve operational standards aligned with SIA ACS, ISO 9001, NSI Gold, and relevant British Standards. - Review, embed and optimise systems, processes, policies and procedures to drive quality and efficiency. - Manage contract performance and quality assurance for all third‑party services, ensuring SLAs and continuous improvement. - Plan workforce resourcing, schedule duties and oversee mobile, guard and control‑room operations. - Act as senior escalation point for operational incidents and provide out‑of‑hours duty support. Required Skills - Senior‑level experience in security operations (manned guarding, mobile response, control room). - Proven leadership ability to build, motivate, and develop high‑performing teams. - Strong understanding of contract management, service delivery models and SLAs. - Excellent planning, execution, organisational and communication skills. - Ability to engage confidently with clients, stakeholders and internal teams. - Detail‑oriented, resilient and able to work effectively in demanding, fast‑paced settings. Required Education & Certifications - Valid, active SIA Licence (SG, DS or CP); CCTV licence advantageous. - Full UK manual driving licence. - Working knowledge of ISO 9001, SIA ACS and British Standards (BS 7499, 10800, 7984‑1/3). - Proficient in Microsoft Office (Outlook, Word, Excel); familiarity with workforce management/rostering systems. - Commitment to continuous professional development.

London, United kingdom

On site

11-02-2026