Majesco

About the Company

Majesco is the partner P&C and L&AH insurers choose to create and deliver outstanding experiences for customers. We combine our technology and insurance experience to anticipate what is next, without losing sight of what’s important now. Over 350 insurers, from MGAs, greenfields and startups to some of the world’s largest insurers and reinsurers, rely on Majesco’s intelligent SaaS platforms solutions, with GenAI powered insurance data analytics, of core, data, analytics, distribution, underwriting, loss control, digital, and rich ecosystem of partners to create their next now. As an industry leader, we don’t believe in managing risk by avoiding change. We embrace change, even cause it, to get and stay ahead of risk. With 1000+ successful implementations and 90% of our customers in the cloud we are uniquely qualified to bridge the gap between a traditional insurance industry approach and a pure digital mindset. We give customers the confidence to decide, the products to perform, and the follow-through to execute. For more information, please visit www.majesco.com.

Listed Jobs

Company Name

Majesco

Job Title

Lead Business Analyst

Job Description

**Job Title** Lead Business Analyst **Role Summary** Lead Business Analyst responsible for ensuring data integrity of policy records in a cloud‑based insurance platform. Works cross‑functionally with triage, customer service, technical support, and IT/Cloud teams to identify, analyze, and correct data discrepancies, perform root‑cause analysis, and maintain high data quality for policy and billing processes. **Expectations** - Deliver accurate, timely data corrections and incident resolution. - Maintain detailed documentation, logs, and reports for audits. - Collaborate with multiple stakeholders to resolve complex issues and prioritize tasks. - Monitor system performance and contribute to continuous improvement initiatives. **Key Responsibilities** - Analyze data discrepancies, execute corrections, and validate changes in policy records. - Manage incident & problem lifecycle, performing root cause analysis and updating records. - Coordinate with triage, TAM/escalations, and IT/Cloud support teams for issue resolution. - Document fixes, maintain ServiceNow/Jira/Confluence updates, and report progress to stakeholders. - Conduct regular data integrity checks and quality assurance reviews. - Monitor application/database performance, identify bottlenecks, and support resolution. - Adapt to evolving business needs, prioritizing tasks and learning new technologies. **Required Skills** - Advanced data analysis (SQL/Oracle) and data management experience. - Strong problem‑solving, root cause analysis, and research skills. - Excellent written and verbal communication; ability to simplify technical issues. - Proficient with ServiceNow, Jira, Confluence; experience with version control (e.g., SVN) preferred. - Detail‑oriented, organized, capable of handling multiple tasks under tight deadlines. - Familiarity with cloud‑based and on‑premises insurance solutions; experience with Majesco Property & Casualty (Billing) highly valued. **Required Education & Certifications** - Bachelor’s degree in Information Technology, Computer Science, or related field. - 7+ years of experience in banking, insurance, or related data management roles. - Certifications in data analytics, database management, or related areas are an advantage.

Pennsylvania, United states

On site

Senior

07-12-2025