The Mesothelioma Center at Asbestos.com

About the Company

The Mesothelioma Center at Asbestos.com is the nation’s most trusted mesothelioma resource for individuals and families facing a mesothelioma diagnosis. Since 2006, we have provided solutions for pursuing compensation, arranging care with top mesothelioma specialists, and delivering personalized support for your financial, legal, medical, and emotional needs. Our team helps patients explore every financial and legal option available, including asbestos trust fund claims, mesothelioma lawsuits, and VA benefits. We work directly with top national law firms to guide families toward the best compensation opportunities based on their diagnosis, exposure history, and location. We connect patients with leading mesothelioma doctors and cancer centers nationwide, scheduling appointments quickly and helping families make informed treatment decisions with greater clarity and confidence. Whether you're newly diagnosed, caring for a loved one, or seeking financial or medical answers, The Mesothelioma Center is here to walk beside you every step of the way.

Listed Jobs

Company Name

The Mesothelioma Center at Asbestos.com

Job Title

Patient Intake Representative (Contractor)

Job Description

Job Title: Patient Intake Representative (Contractor) Role Summary: Remote, part‑time (up to 29 hours weekly) independent contractor position focused on outbound initial patient contacts. Handle low to medium‑priority inquiries, assess needs, provide empathetic support, and document all interactions accurately in Salesforce. No ongoing meetings or follow‑up case management responsibilities. Expectations: - Reinforce call coverage during peak demand periods. - Maintain professionalism, empathy, and patient confidentiality at all times. - Complete all required documentation within the set turnaround. Key Responsibilities: - Conduct outbound calls to patients and caregivers with professionalism, listening actively and conveying clear information. - Assess caller needs, identify appropriate internal teams, and facilitate hand‑off. - Record call details and outcomes promptly in Salesforce CRM. - Comply with HIPAA/PII policies and maintain a private, HIPAA‑compliant remote workspace. Required Skills: - 2+ years of experience in high‑volume call center, patient support, customer service, or sales (healthcare experience preferred). - Strong phone etiquette, verbal communication, and active listening. - Ability to stay calm, empathetic, and patient in sensitive/emotional conversations. - Proficient with CRM systems (Salesforce preferred) and cloud tools (VoIP, Microsoft Office). - Independent self‑management, time‑management, and strict adherence to patient privacy. - Familiarity with medical terminology, oncology, or asbestos‑related diseases is an advantage. Required Education & Certifications: - High school diploma or equivalent (education level not required). - No specific certifications mandated; experience in healthcare or oncology settings preferred.

Orlando, United states

Remote

Junior

26-11-2025