- Company Name
- CPUS Engineering Staffing Solutions Inc.
- Job Title
- Sr ServiceNow HR Developer
- Job Description
-
**Job Title:** Sr. ServiceNow HR Developer
**Role Summary:**
Design, develop, and implement HR Service Delivery (HRSD) solutions on the ServiceNow platform, focusing on Employee Center and integrations with HR systems (e.g., SAP SuccessFactors). Ensure secure, efficient, and user‑friendly HR workflows and portals while collaborating with HR and IT stakeholders in an Agile environment.
**Expectations:**
- Deliver high‑quality HRSD configurations and customizations within project timelines.
- Maintain data security and compliance for HR information.
- Provide technical documentation, testing support, and post‑deployment support.
- Continuously adopt new ServiceNow features and best practices.
**Key Responsibilities:**
- Configure and customize HRSD modules: Case Management, Lifecycle Events, Employee Center/Pro, Knowledge Management.
- Build self‑service portals and widgets using HTML, CSS, AngularJS, Bootstrap, and Service Portal framework.
- Develop automated workflows with Flow Designer, Workflow, and JavaScript/Glide scripting.
- Integrate ServiceNow HRSD with SuccessFactors, Workday, or other HR systems via REST/SOAP APIs, IntegrationHub, and MID Server.
- Define and enforce role‑based access controls and data confidentiality measures.
- Conduct unit testing, support UAT, and produce detailed technical documentation.
- Collaborate with HR business owners, IT teams, and platform architects to gather requirements and deliver scalable solutions.
- Participate in Agile ceremonies (sprint planning, daily stand‑ups, retrospectives).
- Stay current with ServiceNow releases; implement features such as Virtual Agent, AI Search, and Performance Analytics.
**Required Skills:**
- 5+ years ServiceNow development experience; ≥3 years in HRSD & Employee Center.
- Strong understanding of ServiceNow architecture, HRSD data model, and portal development.
- Proficiency in JavaScript, HTML, CSS, AngularJS, Bootstrap, and Glide scripting.
- Experience with ServiceNow App Engine.
- Hands‑on integration experience with SuccessFactors EC or comparable HR systems (REST/SOAP, IntegrationHub, MID Server).
- Agile methodology familiarity.
- Excellent communication, stakeholder management, problem‑solving, and analytical abilities.
**Required Education & Certifications:**
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow HRSD Implementation Specialist (preferred).