Le Collectionist

www.lecollectionist.com

4 Jobs

215 Employees

About the Company

Le Collectionist was founded in 2013 to create the best possible experience when renting a luxury home with your friends or family. To achieve this mission across our many destinations, our teams create fully tailor-made holidays by combining: * The most exceptional houses to rent in each destination * Exceptional services and experiences that we have tested ourselves locally * An excellence of service guaranteed by our on-site teams located in every destination We also believe in offering the same seamless experience for luxury home owners as we help them safely rent their home and handle all client requests before, during, and after their stay. Six years later, we now have the highest user satisfaction rating in the industry, for both owners and clients, and we operate as a leader in our industry in many summer and winter destinations around the world. We are always looking for new talent and would love to have you on board to offer those magical moments all year long.

Listed Jobs

Company Name: Le Collectionist
Job Title: Concierge Admin Assistant (H/F/X) - Marseille - Stage
Job Description: Job title: Concierge Admin Assistant Role Summary: Support the concierge team by managing client and partner payments, invoicing, and financial reconciliations. Coordinate with finance and service providers to ensure accurate billing, track payments, and close client files. Expectations: Internship period from March 16 to September 15 2026. Must be available for certain Saturdays during peak season, with compensatory rest days provided. Key Responsibilities: - Track and verify client and partner payments and settlements. - Prepare and issue invoices to concierge teams for client services. - Enter and monitor client payments in company tools. - Manage supplier billing: request payment submissions, coordinate with accounting. - Close each client dossier at the accounting level. - Produce weekly and monthly financial reports. - Assist in restaurant booking and client schedule entry during high‑season workload. Required Skills: - Detail‑oriented, organized, and rigorous approach to administration. - Strong written and verbal communication in French and English. - Self‑sufficient, proactive, and team‑player mindset. - Proficient in Microsoft Office (Excel, Word). Required Education & Certifications: - Minimum of a Bac +2 (equivalent) in Tourism, Hospitality Management, Business, or related field.

Marseille, France

On site

01-12-2025

Company Name: Le Collectionist
Job Title: Client Experience Assistant - Stage - H/F/X - Paris
Job Description: Job title: Client Experience Assistant – Internship Role Summary: Assistant to the concierge team responsible for orchestrating and ensuring seamless luxury vacation experiences for clients, managing relationships with local partners, and handling key administrative tasks across Portugal and Italy. Expectations: - Deliver personalized pre‑arrival and in‑stay support for high‑end clients. - Build and expand a network of local luxury partners and experience providers. - Maintain accurate client itineraries, quotes, and billing records. - Collaborate across functions to refine processes and introduce new tools. Key Responsibilities: - Coordinate client arrivals, tailor itineraries, and verify service delivery on‑site. - Prepare, edit, and archive client schedules and personalisation details. - Generate and submit client and partner quotations for services and experiences. - Ensure timely follow‑up with local teams and partner contacts. - Expand partner network: manage existing relationships, add new partners, and support entry into new destinations. - Produce multilingual guides and catalogues showcasing destinations, services, and experiences. - Handle full billing cycle for clients and suppliers. - Create and update communication materials. - Contribute to process improvement and tool implementation. Required Skills: - Fluency in French and English (written and spoken). - Strong customer‑service orientation and relationship‑building ability. - Familiarity with luxury hospitality and event logistics. - Commercial mindset with a basic selling aptitude. - Team‑player with creativity, proactive attitude, and empathy. - Excellent prioritisation, time‑management, and ability to operate under tight deadlines. Required Education & Certifications: - Minimum Bachelor’s degree (Bac +3) in hospitality, business, or equivalent. - No specific certifications required.

Paris, France

On site

04-12-2025

Company Name: Le Collectionist
Job Title: Resort Manager Assistant (H/F/X) - CDD - Golfe de Saint Tropez
Job Description: **Job title:** Resort Manager Assistant **Role Summary:** Coordinate daily operations and local teams to deliver exceptional experiences for high‑end villa guests over a 9‑month contract. Oversee seasonal preparation, staff recruitment and training, property quality checks, administrative processes, vendor relationships, and financial tasks, ensuring alignment with the luxury brand’s standards. **Expactations:** - Deliver flawless guest and client service that meets the Collectionist brand standards. - Maintain accurate operational and financial records, including scheduling, billing, and repair follow‑up. - Quickly adapt to fluctuating demand and resolve operational issues with diplomacy and efficiency. **Key Responsibilities:** - Prepare the villa portfolio for the season; conduct pre‑stay inspections and post‑stay quality checks. - Recruit, onboard, and train local staff (concierges, runners, representatives) and organize internal training. - Supervise and coordinate field teams to guarantee service excellence. - Manage staff schedules, payroll administration and personnel resource allocation. - Process payments, assist with concierge billing and collection of fees. - Document property conditions, coordinate repairs and maintain repair logs. - Act as primary liaison for local service providers; nurture vendor relationships and address disputes. - Attend operational meetings, provide weekly reports, and support senior management as needed. **Required Skills:** - Strong organisational and multitasking abilities; adept at prioritising during peak periods. - Excellent interpersonal skills; capable of building rapport with owners, clients, and vendors. - Leadership qualities and ability to coach and motivate a diverse team. - Client‑service mindset; attention to detail and diplomatic handling of delicate situations. - Proficiency in CRM systems, billing software and Excel. - Bilingual in English and French; knowledge of a third language is advantageous. - Valid driver’s licence and personal vehicle. **Required Education & Certifications:** - Bachelor’s degree or equivalent in Hospitality, Tourism, Business Administration or related field. - Relevant hospitality or luxury‑service certification (e.g., HLTA, AHLEI) preferred but not mandatory.

Cogolin, France

On site

11-01-2026

Company Name: Le Collectionist
Job Title: Sales Supervisor B2B - (H/F/X) - CDI - Paris
Job Description: **Job Title:** Sales Supervisor B2B **Role Summary:** Oversee the B2B sales team, ensuring execution of the sales strategy and achieving commercial targets. Acts as key liaison between the VP Sales B2B and partner agencies, concierge services, and independent agents within the luxury/hospitality sector. Drives team performance, manages end‑to‑end sales process, and supports integration of B2B operations across group entities. **Expectations:** - Deliver on quarterly and annual B2B sales targets. - Maintain high standards of service, brand integrity, and partnership relations. - Continuously improve team efficiency, on‑boarding, and training. - Demonstrate entrepreneurial spirit, self‑initiative, and a results‑oriented mindset. **Key Responsibilities:** 1. **Strategy Implementation & Planning** - Execute B2B strategy and action plans tailored to market segments and destinations. - Collaborate on merging and integrating B2B teams across business entities. 2. **Team Management & Performance** - Define and monitor individual and team KPIs with VP Sales. - Recruit, onboard, train, and coach staff. - Conduct daily supervision, performance reviews, and skill development. 3. **Commercial Process Management** - Qualify new B2B leads and prioritize opportunities. - Identify client needs, craft personalized proposals, and deliver compelling pitches. - Negotiate agreements, draft contracts, and manage follow‑ups. - Monitor partner payments, resolve invoicing issues, and maintain accurate records. 4. **Partner Engagement & Portfolio Growth** - Conduct proactive outreach (calls, webinars, international visits). - Offer exclusive deals, adjust benefits, and employ selling techniques. - Review weekly and monthly sales activity to identify trends and improvements. 5. **Communication & Reporting** - Produce regular activity and performance reports for management. - Use CRM and sales tools to track progress and forecast results. **Required Skills:** - 2+ years in a similar B2B sales supervisory role within luxury or hospitality. - Strong understanding of luxury market dynamics and partner relationship management. - Proven ability to lead and develop sales teams. - Excellent negotiation, presentation, and communication skills. - Fluency in English (mandatory); additional language a plus. - Proficient with CRM systems and general office software. - Self‑motivated, accurate, autonomous, and entrepreneurial mindset. **Required Education & Certifications:** - Bachelor’s or Master’s degree (Bac +4/5) in Business Administration, Marketing, or related field from a recognized school. - Ongoing professional development in sales or luxury brand management is advantageous.