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Relais & Châteaux

Relais & Châteaux

www.relaischateaux.com

4 Jobs

749 Employees

About the Company

Established in 1954, the Relais & Châteaux Association unites an exceptional collection of 580 hotels and restaurants throughout the world, operated by independent owners. Embodied by men and women – most often families – they are deeply committed to sharing their local culture as well as their passion for what is good and beautiful.

Listed Jobs

Company background Company brand
Company Name
Relais & Châteaux
Job Title
Stage saison hivernale - Etage - Assistant(e) Gouvernant(e)
Job Description
Job title: Assistant Housekeeping Trainee – Winter Season Role Summary: Support nightly housekeeping operations for a luxury hotel, ensuring rooms, common areas, and linens are maintained to high standards. Supervise and train housekeeping staff, manage logistics and client requests, and report on daily activity to the Head Housekeeper. Expectations: Deliver timely, quality room turnovers; uphold hygiene, safety, and guest satisfaction standards; demonstrate leadership and organization; maintain accurate documentation of staff activity and inventory. Key Responsibilities: - Inspect, approve, and coordinate room readiness (bedmaking, linens, amenities). - Manage and monitor cabin and common area cleaning schedules. - Verify functionality of plumbing, electrical, and safety equipment. - Control linen inventory, including inspecting, preparing, and scheduling laundering. - Supervise and mentor housekeeping team members; provide daily briefings and performance feedback. - Compile and submit activity reports to management. - Assist guests with special accommodation requests (extra beds, special pillows, etc.). - Enforce health, safety, and quality protocols across all service areas. Required Skills: - Dynamic, adaptable, and customer‑focused attitude. - Strong interpersonal and team‑management skills. - Excellent written and spoken English; proficiency in French is a plus. - High degree of punctuality, organization, and rigor. - Ability to work under pressure, manage stress, and maintain discipline. - Autonomy and self‑motivation in a fast‑paced environment. Required Education & Certifications: - Ongoing or completed studies in Hospitality, Hotel Management, or a related field. - Certifications in hotel housekeeping or quality management are advantageous but not mandatory.
Saint-paul-sur-ubaye, France
On site
04-11-2025
Company background Company brand
Company Name
Relais & Châteaux
Job Title
Stage Commercial / Evénementiel
Job Description
Job Title: Commercial & Event Management Internship Role Summary: Assist the event manager in planning, coordinating, and executing client events at a luxury boutique hotel. Responsibilities include client liaison, proposal creation, contract drafting, scheduling, invoicing, and post‑event follow‑up to ensure client satisfaction and loyalty. Expectations: - Minimum 5‑month commitment (April–October 2026). - Availability during business hours throughout the internship period. - Proactive, detail‑oriented, and adaptable to a fast‑paced hospitality environment. - Strong professional presentation and interpersonal skills. - Fluency in English; additional languages a plus. Key Responsibilities: - Accompany clients during event planning and on‑site visits. - Draft commercial proposals and group quotations. - Manage the event calendar and coordinate internal resources. - Prepare and sign reservation contracts. - Issue deposit and final invoices, track payments. - Follow up on pending proposals and renew contracts. - Create functional briefings for staff. - Communicate client requirements to hotel departments. - Oversee event execution on the day of operation. - Collect client feedback and ensure satisfaction. - Maintain client relationships and identify new business opportunities. Required Skills: - Excellent written and verbal communication. - Proficiency in Microsoft Office (Word, Excel, Outlook). - Ability to manage multiple tasks and deadlines. - Strong organizational and time‑management skills. - Customer‑service orientation with a focus on high‑end clientele. - Team player who collaborates across departments. Required Education & Certifications: - Current enrollment or recent graduation in Hospitality, Event Management, Business Administration, or related field. - No mandatory certifications required; hospitality or event‑management qualification is desirable.
Antibes, France
On site
17-11-2025
Company background Company brand
Company Name
Relais & Châteaux
Job Title
Stage saison hivernale - Réception
Job Description
**Job Title:** Reception Internship – Winter Season **Role Summary:** Assist the front‑office team in delivering exemplary guest service, managing reservations, and handling all check‑in/check‑out procedures. Act as the first point of contact for guests and support the concierge and billing departments, fostering a welcoming and professional environment. **Expectations:** - Deliver courteous, efficient, and organized service to guests. - Maintain confidentiality, professionalism, and a high standard of guest satisfaction. - Work collaboratively with reception, housekeeping, and concierge staff. - Demonstrate adaptability, stress‑resilience, and a proactive attitude in a dynamic hospitality setting. **Key Responsibilities:** - Operate the front‑desk telephone system and greet guests upon arrival. - Present and explain guest itineraries, hotel amenities, and terms of stay. - Escort guests to rooms and address any needs during their stay. - Receive and accurately record inbound guest requests, routing them to relevant services. - Coordinate concierge tasks and relay relevant information to the concierge manager. - Process check‑out, issue invoices, manage cash handling, and uphold the cash register. - Manage onsite and remote payments, including debit/credit transactions. - Send and track invoices to pay­ers; follow up on unpaid balances. - Monitor guest satisfaction, record feedback, and report concerns to management. - Handle guest queries and complaints with professionalism and prompt resolution. - Assist in the preparation of daily front‑desk reports and ledgers. **Required Skills:** - Excellent oral and written English proficiency. - Strong interpersonal and customer‑service skills. - Quick learning, adaptability, and high energy. - Discretion, professionalism, and polished appearance. - Organized, detail‑oriented, and capable of managing multiple tasks. - Ability to remain calm under pressure and maintain accuracy. - Autonomous work ethic and disciplined in time‑management. **Required Education & Certifications:** - Minimum of a High‑school diploma (Bac) or vocational qualifications in hospitality (CAP, BEP). - No mandatory certifications, but hospitality training or experience is advantageous.
Saint-paul-sur-ubaye, France
On site
25-11-2025
Company background Company brand
Company Name
Relais & Châteaux
Job Title
Stage saison hivernale - Conciergerie
Job Description
**Job title** Winter Season Concierge Internship **Role Summary** Experience luxury hospitality as a Concierge Intern at Domaine du Mas de Pierre. Support guest services through guest reception, valet, luggage handling, and guest information, enhancing the guest experience across the hotel’s amenities and local attractions. **Expectations** - Provide excellent, proactive service in a high‑quality hotel environment. - Exhibit professionalism, discretion, and a polished presentation. - Actively contribute to the team’s goals and uphold the hotel’s reputation for perfection. **Key Responsibilities** 1. **Guest Reception & Valet** - Greet guests in French and English, assist with vehicle access, and safely park vehicles. 2. **Luggage Service** - Receive, transport, and deliver guests’ luggage between arrivals, departures, and rooms. 3. **Guest Advice & Information** - Provide insights on local cultural, sporting, and tourist activities, as well as on‑site services. 4. **Shuttle Coordination** - Arrange and operate shuttle services for guests traveling to nearby villages and attractions. **Required Skills** - Excellent spoken and written English; French language competency. - Strong customer‑service orientation and problem‑solving ability. - Organizational skills, attention to detail, and the ability to act autonomously. - Friendly, approachable demeanor with discretion and professionalism. **Required Education & Certifications** - Minimum of a high‑school diploma (equivalent to Bac). - Hospitality or related field qualification (CAP, BEP, or equivalent) preferred. ---
Saint-paul-sur-ubaye, France
On site
25-11-2025