Home Chocolate Factory

About the Company

Home Chocolate Factory Limited is a trusted supplier of premium tools, equipment, machines, and ingredients for pastry chefs, chocolatiers, and bakers. With over 20 years of experience, we proudly represent leading industry brands such as SELMI, SOSA, Icam, Pavoni, Silikomart, Martellato, Callebaut, and many others, providing professionals with high-quality products that inspire creativity and innovation. Founded as a small business in a garage, Home Chocolate Factory has grown into a key player in the UK, offering a wide range of specialized products to meet the needs of both professionals and serious amateurs. We initially gained recognition through QVC, showcasing our chocolate-making kits, and later transitioned to a successful mail-order catalogue, focusing on top-tier European brands. Today, we serve the UK market with a comprehensive selection of chocolate, pastry, and bakery tools, backed by exceptional customer service and competitive shipping costs. Our Pastry Academy and showroom allow chefs and chocolatiers to experience products first-hand before making a purchase, further enhancing our commitment to providing an outstanding customer experience. We are constantly evolving and expanding our product offerings to ensure that we remain the go-to destination for all your pastry, chocolate, and baking needs. Whether you're looking for specialized chocolate machines, innovative baking tools, or the finest ingredients, Home Chocolate Factory is your one-stop shop for everything you need to create exceptional confections.

Listed Jobs

Company Name

Home Chocolate Factory

Job Title

Tech & Innovation Lead

Job Description

Job Title: Tech & Innovation Lead Role Summary: Lead digital transformation by integrating systems, automating workflows, and implementing AI to enhance operational efficiency and data-driven decision-making across e-commerce, CRM, inventory, finance, and marketing platforms. Expectations: Proven experience in system integration and workflow automation. Demonstrated capability in API and low-code automation tools. Strong analytical and data interpretation skills. Basic scripting or coding proficiency. Effective communication skills for training non-technical stakeholders. Key Responsibilities: - Integrate and automate core business systems across e-commerce, CRM, inventory, finance, and marketing platforms. - Develop scripts, APIs, and AI agents to connect systems and improve decision-making. - Analyze data to support business decisions (sales trends, supplier performance, stock forecasting). - Collaborate with departments to identify and design tech solutions for operational simplification. - Lead training and documentation initiatives for system adoption. - Evaluate and implement emerging technologies to enhance efficiency and customer experience. Required Skills: - API/webhook integration (e.g., REST, SOAP) - Low-code automation tool proficiency (Make, Zapier, n8n) - Data analysis skills (Excel, SQL, business intelligence tools) - Scripting/coding (Python, JavaScript) - Cross-departmental communication and stakeholder training Required Education & Certifications: Not specified in the job description.

London, United kingdom

On site

Senior

12-10-2025