Blue Shield of California

About the Company

Blue Shield of California strives to create a healthcare system worthy of its family and friends that is sustainably affordable. The health plan is a tax paying, nonprofit, independent member of the Blue Shield Association with nearly 6 million members, over 7,500 employees and more than $25 billion in annual revenue. Founded in 1939 in San Francisco and now headquartered in Oakland, Blue Shield of California and its affiliates provide health, dental, vision, Medicaid and Medicare healthcare service plans in California. The company has contributed more than $60 million to Blue Shield of California Foundation in the last three years to have an impact on California communities. For more news about Blue Shield of California, please visit news.blueshieldca.com.

Listed Jobs

Company Name

Blue Shield of California

Job Title

Site Reliability Engineer, Consultant

Job Description

**Job Title:** Site Reliability Engineer, Consultant **Role Summary:** Deliver continuous reliability, scalability, and performance for production infrastructure and applications. Design, automate, monitor, and incident‑resolve across multi‑cloud environments while collaborating with development and operations teams to enhance system architecture and delivery pipelines. **Expactations:** - Operate 24/7 observability and incident response. - Maintain high availability and meet defined SLOs with proactive error budget management. - Lead automation initiatives that reduce manual effort and increase deployment velocity. - Provide thorough root‑cause analysis and post‑incident reviews. **Key Responsibilities:** - Design, build, and maintain scalable infrastructure on Azure, AWS, or GCP. - Create and maintain CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, Argo CD, Spinnaker). - Develop automation scripts (Python, Go, Bash, PowerShell, Ansible, Chef, Puppet). - Configure container orchestration (Kubernetes, OpenShift, Docker, Helm). - Implement monitoring and observability solutions (Prometheus, Grafana, Datadog, New Relic, ELK Stack, Dynatrace, Splunk, SolarWinds). - Conduct root‑cause analysis and drive post‑mortems. - Define and enforce SLOs, error budgets, and capacity planning. - Collaborate with cross‑functional teams to improve system architecture and reliability. **Required Skills:** - Cloud platforms: Azure, AWS, GCP. - Programming/scripting: Python, Go, Java, Bash, PowerShell. - Containerization/orchestration: Kubernetes, OpenShift, Docker, Helm. - Observability: Prometheus, Grafana, Datadog, New Relic, ELK Stack, Dynatrace, Splunk. - CI/CD & configuration management: Jenkins, GitHub Actions, GitLab CI, Argo CD, Spinnaker, Ansible, Chef, Puppet. - Experience with intelligent automation and agentic AI systems for incident resolution. **Required Education & Certifications:** - BS in Computer Science or equivalent (minimum) | MS preferred. - 7+ years of engineering/execution experience with production systems. - Certifications in cloud (e.g., AWS Certified Solutions Architect, Azure Solutions Architect, GCP Professional Cloud Architect) or relevant SIAMP, Kubernetes, or DevOps certifications are a plus.

California, United states

Hybrid

Senior

19-10-2025

Company Name

Blue Shield of California

Job Title

DevOps Analyst, Senior

Job Description

**Job Title** DevOps Analyst, Senior **Role Summary** Senior DevOps Analyst drives operational excellence for clinical data platform features, overseeing incident management, process automation, deployment, and continuous delivery. Works closely with product stakeholders and development teams to integrate new features, maintain security and compliance, and ensure efficient, cost‑effective implementation across multiple technology product lines. **Expectations** - Lead DevOps practices for one or more platform feature teams. - Serve as proxy Product Manager/Scrum Master when needed. - Influence stakeholders, prioritize issues, and deliver high‑quality solutions on schedule. - Continuously improve workflows, automation, and documentation. **Key Responsibilities** 1. Manage incident response, troubleshooting, and root‑cause analysis for application issues. 2. Design, configure, script, and test deployment pipelines, monitoring solutions, and performance metrics. 3. Automate operational processes using AI or scripting to increase efficiency. 4. Partner with product owners to clarify business requirements, create user stories, and define acceptance criteria. 5. Produce and maintain process flows, test cases, and documentation for assigned development areas. 6. Participate in all agile ceremonies (stand‑ups, sprint planning, retrospectives, demos). 7. Ensure security, compliance, and architectural standards are met throughout development and deployment. 8. Conduct regular system audits, apply patches, and recommend improvements. 9. Provide analytical support and recommendations for cost‑effective implementation of reusable features. **Required Skills** - Strong DevOps expertise: CI/CD, configuration management, scripting (Python, Bash, PowerShell), container orchestration (Kubernetes, Docker). - Proficiency with Atlassian tools (Jira, Confluence, Bitbucket). - Experience with monitoring and logging (Prometheus, Grafana, ELK stack, Splunk). - Incident management, problem‑solving, and prioritization skills. - Excellent communication, stakeholder influence, and team collaboration. - Agile methodology knowledge (Scrum, Kanban) and document workflows. - Understanding of security policies, compliance, and sustainable design practices. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or equivalent technical experience. - Minimum 5 years of direct, relevant DevOps or operations experience. - Certifications such as AWS Certified DevOps Engineer, Certified Kubernetes Administrator, or similar are a plus.

California, United states

Hybrid

Senior

01-12-2025