Synergy IT Solutions Inc.

About the Company

Synergy IT Solutions is a premier IT support company based in Toronto, delivering cutting-edge IT solutions and technical services across Canada. Established in 1995, we specialize in Managed Services that empower small and medium businesses to focus on their core objectives while we manage their IT infrastructure. We manage over 10,000 endpoints and boast a team of 350+ certified technicians committed to providing cutting-edge services that help businesses thrive. From start-ups to Fortune 500 enterprises, we have successfully partnered with hundreds of clients to optimize their IT performance, streamline operations, and boost ROI. Let Synergy IT Solutions drive your organization's success with our innovative managed services. Service Offerings: Managed IT Services: Proactive monitoring and maintenance to ensure smooth operations. 24x7 Technical Support: Round-the-clock helpdesk services to keep businesses running without interruptions. Cybersecurity Solutions: Comprehensive protection against cyber threats with advanced threat detection and response. Cloud Services: Cloud migration, management, and optimization to enhance scalability and flexibility. Disaster Recovery & Backup: Ensuring business continuity with reliable data backup and recovery solutions. IT Consulting & Outsourcing: Tailored consulting services to align technology with business goals. Network Design & Infrastructure: Custom network solutions to support seamless communication and data transfer. System Integration: Streamlined integration of new technologies into existing infrastructures. Hardware Procurement & Deployment: End-to-end services for sourcing, configuring, and installing hardware. Industry Partnerships: Our strong relationships with industry leaders such as Microsoft, Google, Apple, Cisco, HPE, IBM, Citrix, Lenovo, and Dell enable us to offer our clients best-in-class technology solutions.

Listed Jobs

Company Name

Synergy IT Solutions Inc.

Job Title

Information Technology Operations Specialist

Job Description

**Job Title:** Information Technology Operations Specialist **Role Summary** Design, implement, and maintain industrial network architectures and IT/OT infrastructure while ensuring compliance with security, performance, and operational standards. **Expectations** - Expertise in network architecture, industrial automation systems, and IT/OT integration. - Proficiency in security frameworks (e.g., Zero Trust) and adherence to data protection policies. - Collaboration with cross-functional teams to resolve technical challenges and document processes. **Key Responsibilities** - Design, troubleshoot, and optimize network architectures with a focus on industrial environments. - Apply core networking concepts (VLANs, firewalls, ACLs) for secure, compliant configurations. - Integrate industrial automation and control systems (IACS) while managing performance metrics (QoS, latency). - Specify OT-enterprise system integration requirements, including data aggregation and network configurations. - Support cybersecurity initiatives via security requirement definition and collaboration with security teams. - Maintain technical documentation (network diagrams, data flows, firewall rules) and follow SOPs for risk mitigation. - Communicate effectively with IT, OT, automation, and vendor teams to align technical solutions with business needs. **Required Skills** - Network architecture, design, and troubleshooting. - ISA-95/Purdue Model expertise; industrial network segmentation. - Proficiency in VLANs, firewalls, ACLs, and network protocols. - Foundational knowledge of industrial systems (PLC/HMI/SCADA) and IT infrastructure. - Security principles (Zero Trust, data protection policies). - Technical documentation and collaboration across technical teams. **Required Education & Certifications** - Bachelor’s degree in Information Technology, Computer Science, or a related field. - Certifications in network design/management (e.g., CCNA, network security) preferred but not required.

Mississauga, Canada

On site

26-09-2025