British Heart Foundation

About the Company

We are the British Heart Foundation. Our vision is a world free from the fear of heart and circulatory diseases. We raise money to research cures and treatments for the world's biggest killers. We fund around PS100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. We also help millions of people every year with our up to date information about heart and circulatory diseases so the UK public are better informed. We work hard to protect heart health and fight for better services for heart patients - communicating with politicians, government officials, workplaces and schools.

Listed Jobs

Company Name

British Heart Foundation

Job Title

Product Administrator

Job Description

**Job Title:** Product Administrator **Role Summary:** Provide remote technical support and coordinate project activities for new store openings, refurbishments, and closures. Manage documentation, maintain trackers, and ensure stakeholder alignment throughout the project lifecycle. **Expectations:** Deliver timely, technical incident resolution and continuous improvement suggestions for existing processes. Maintain accurate project documentation and deliver clear communication to both technical and non‑technical audiences. **Key Responsibilities:** - Resolve technical incidents and support external engineers during infrastructure upgrades. - Coordinate key activities for store openings, refurbishments, and closures. - Maintain accurate project trackers and documentation. - Ensure stakeholder alignment and project success across all British Heart Foundation shops. - Identify and propose process improvements. **Required Skills:** - Windows 10 IoT knowledge. - ITIL framework familiarity. - TCP/IP networking experience in large WAN environments (ADSL routers). - Support Desk proficiency; strong troubleshooting and diagnostic skills. - Mobile and remote user support. - Excellent verbal and written communication; able to translate technical concepts for non‑technical audiences. - Team‑working and relationship‑building abilities. - Initiative‑driven, proactive program support. - Strong organisational and time‑management skills. **Required Education & Certifications:** - Relevant degree or equivalent experience in Information Technology, Computer Science, or a related field. - ITIL certification preferred.

London, United kingdom

On site

06-01-2026

Company Name

British Heart Foundation

Job Title

Data Operations Manager

Job Description

**Job Title** Data Operations Manager **Role Summary** Lead and manage day‑to‑day data operations for a large CRM database, including data import, transformation, quality assurance and reporting. Own CRM service ownership, oversee the support team, and partner with internal and external stakeholders to enhance data-driven decision‑making and compliance. **Expectations** - Deliver reliable, high‑quality data for marketing, fundraising and operational purposes. - Maintain database performance, security, and regulatory compliance. - Act as the primary liaison between technical teams, business users and external vendors. - Champion continuous improvement of data processes and stakeholder experience. **Key Responsibilities** 1. Plan, coordinate and oversee data imports, exports, and data‑quality checks. 2. Design, develop and maintain dashboards, trackers and data visualisations. 3. Manage the CRM support function, ensuring timely assistance and best‑practice adherence. 4. Lead efforts to improve data accuracy, completeness and integrity across the system. 5. Work closely with Information & Analytics, Finance, Data Applications and other internal teams to identify data opportunities. 6. Serve as CRM service owner, monitoring usage, performance metrics and aligning services with business expectations. 7. Manage BAU operations, staffing and resource allocation. 8. Drive change initiatives, conduct workshops and facilitate conversations with senior stakeholders and vendors. 9. Ensure compliance with financial and regulatory data handling standards. 10. Represent the team in technology strategy discussions and reporting. **Required Skills** - Expert knowledge of relational database manipulation (SQL, T‑SQL). - Proven experience with CRM platforms (preferably Blackbaud products). - Strong data‑quality and data‑management methodology. - Project/workstream management and process‑review experience. - Excellent stakeholder engagement with senior‑level users and external suppliers. - Customer‑focused mindset with strong communication and change‑management abilities. - Ability to evaluate and implement innovative solutions, challenging the status quo. - Collaborative approach within technology teams and across organisational functions. **Required Education & Certifications** - Bachelor’s or Master’s degree in Data Science, Computer Science, Information Systems or related field. - Certifications in SQL, CRM (e.g., Blackbaud Essentials, Salesforce Administrator) and data governance are highly desirable. ---

London, United kingdom

On site

06-01-2026

Company Name

British Heart Foundation

Job Title

Workday Functional Analyst

Job Description

Job title: Workday Functional Analyst Role Summary: Configure, maintain, and optimize Workday across key modules (HCM, Recruiting, Absence, Time Tracking) while partnering with stakeholders to translate business requirements into scalable, compliant, user‑centric solutions. Expactations: Deliver high‑quality Workday solutions that meet compliance and user needs; support biannual Workday releases; manage integrations and data integrity; improve HR workflows; collaborate effectively within a matrixed organization; maintain documentation and best‑practice standards. Key Responsibilities: - Configure and customize Workday modules (HCM, Recruiting, Absence, Time Tracking). - Design, develop, and maintain reports, dashboards, calculated fields, and EIB uploads. - Perform data cleansing, audits, and ensure data accuracy. - Lead testing, issue tracking, and continuous improvement initiatives. - Support Workday’s biannual release cycle and integration touchpoints. - Gather and analyze requirements, map processes, and translate into technical specifications. - Participate in Agile ceremonies and coordinate with cross‑functional teams. - Provide user support, training, and documentation. Required Skills: - Hands‑on Workday configuration experience across multiple modules. - Proficiency in Workday reporting, dashboards, calculated fields, EIB uploads, and data cleansing. - Experience with Workday integrations and release management. - Knowledge of Talent, Performance, Advanced Compensation, and Benefits (advantage). - Familiarity with Agile product and project delivery methodologies. - Exposure to HR automation or AI solutions. - Strong communication, presentation, and stakeholder engagement skills. - Ability to manage complex, matrixed environments and drive process improvement. Required Education & Certifications: - Bachelor’s degree or equivalent experience in HR technology or related field. - Workday certification(s) or Workday Pro accreditation required. - Certifications in Talent, Performance, Compensation, or Benefits are advantageous.

London, United kingdom

On site

19-01-2026

Company Name

British Heart Foundation

Job Title

Senior Workday Functional Analyst

Job Description

Job title: Senior Workday Functional Analyst Role Summary: Lead the design, configuration, governance, and optimisation of Workday HCM and specialist modules across a multi‑tenant environment. Partner with People and Technology functions to translate high‑level business requirements into scalable, compliant, user‑centric solutions and guide the evolution of the Workday platform. Expectations: * Deliver enterprise‑grade configuration across Core HCM and multiple specialist modules. * Maintain governance, tenant optimisation, and security settings. * Drive continuous improvement of HR workflows, reporting, and data integrity. * Support the biannual Workday release cycle and strategic roadmap. * Mentor and coach junior analysts; provide subject‑matter expertise to stakeholders. Key Responsibilities: * Lead configuration and governance of Workday HCM, including Core HCM, Talent, Recruiting, Compensation, Payroll, Time Tracking, and advanced modules. * Translate business requirements, process maps, and SOPs into Workday configuration and automation rules. * Design and maintain Workday reports, dashboards, Prism visualisations, calculated fields, and EIB data exchanges. * Perform governance tasks: security modeling, integration design, BP logic, condition rules, data cleansing, and audits. * Coordinate and prioritize configuration work across multiple tenants and releases. * Collaborate with architects to align Workday design with enterprise architecture. * Drive adoption of Workday features, best practices, and change management initiatives. * Advise on integrations, data governance, and field‑level security controls. * Represent Workday expertise in cross‑functional project meetings, workshops, and presentations. Required Skills: * Advanced practical expertise in Workday HCM (Core and specialist modules). * Hands‑on configuration, reporting, dashboard design, Prism, calculated fields, EIB uploads, and data cleansing. * Strong understanding of Workday security, integrations, EIBs, BP logic, condition rules, and data governance. * Experience with Workday integrations and enterprise‑grade configuration. * Familiarity with Agile and product/project delivery methodologies. * Ability to lead configuration and product enhancements in a complex, matrixed environment. * Excellent communication, presentation, and stakeholder‑management skills. * Proactive, collaborative, and solution‑focused mindset. * Exposure to HR transformation, automation, or AI initiatives. Required Education & Certifications: * Bachelor’s degree in Business, Information Systems, HR Management or related field. * Workday certification(s) (e.g., Workday HCM, Workday Financial Management) or Workday Pro accreditation. * Continuous professional development within Workday and related HR technologies encouraged.

London, United kingdom

On site

Senior

19-01-2026