Paladin Consulting

About the Company

Paladin Consulting is a nationwide Talent Acquisition and Placement consulting firm. We connect Top Companies with Top Talent to create Win-Wins for both parties. At Paladin we put Tech Talent, Experienced Engineers and Business Pros in a position to succeed through a deep vetting of Clients and Opportunities to ensure that their needs align with your skills! We provide staffing solutions for: IT Projects Oil & Gas Projects Accounting projects For 30 years Paladin has partnered with top companies to understand their dynamic staffing issues and deploy resources that will efficiently meet business needs and perfectly fit the clients' culture. Paladin has relationships with groups that share our values of Integrity, Service, and Community including TechServe Alliance, ASA, SIA, SIM, 6Stones - Catalyst for Hope, Ben Barber CTA IT Advisory board, DFW Texas Recruiter Network, SHRM, and AHA. Paladin Lines of Service: 1. Business Change Solutions 2. Accounting and Finance Staffing 3. Government Services - TS Cleared 4. Professional Staffing 5. Workforce Solutions 6. Technology Services For 30 years we have provided jobs for Information Technology & Engineering Talent across the spectrum of changing industries: Oil & Gas Jobs Retail Technology Jobs eCommerce Projects Healthcare Technology Jobs OEM Project Staffing Defense & Cleared Jobs Paladin Consulting is a leading Staffing and Recruiting provider based in Dallas. We have been staffing and recruiting talent for Fortune 500 companies for 30 years. Talk with us today about staffing and recruiting opportunities. We always welcome great recruiters and partner with staffing service providers to make sure our clients get the talent they need... and quick!

Listed Jobs

Company Name

Paladin Consulting

Job Title

IT Support Analyst

Job Description

**Job title** IT Support Analyst **Role Summary** Provide Level 1 and Level 2 technical support for end users, including desktop, hardware, software, and enterprise applications. Manage incident and request tickets, maintain office technology and provide front‑line customer service. **Expectations** * Deliver timely, accurate resolution of support issues. * Communicate clearly with users and team members. * Proactively monitor systems for potential problems. * Follow documented procedures for ticket handling and escalation. **Key Responsibilities** * Respond to and resolve user tickets via ticketing system. * Perform desktop support for a broad range of end users. * Install, configure, and troubleshoot hardware and software. * Provide backend support for MS Office and MS Intune deployments. * Manage Active Directory accounts, group policy, and user permissions. * Remote manage systems and perform routine maintenance. * Monitor incident trends and recommend process improvements. * Maintain accurate records of support activities. **Required Skills** * Proficiency in Microsoft Word, Excel, Outlook, and other office suites. * Knowledge of Active Directory, MS Intune, and remote management tools. * Experience troubleshooting Windows-based hardware and software. * Ability to provide Level 1–2 enterprise‑level support. * Strong verbal and written communication skills. * Self‑motivated, organized, and able to work independently. **Required Education & Certifications** * Bachelor’s degree preferred (or equivalent combination of education and experience). * Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or equivalent are beneficial.

New york, United states

On site

Junior

16-02-2026