- Company Name
- ESPO Corporation
- Job Title
- ServiceNow Developer
- Job Description
-
**Job Title**: ServiceNow Developer
**Role Summary**: Design, develop, configure, and maintain ServiceNow applications and integrations across ITSM, ITOM, ITAM, SAM, HRSD, CSDM, and CMDB domains. Deliver scalable, high‑quality solutions aligned with enterprise standards and agile delivery practices.
**Expectations**:
- Deliver fully tested, maintainable ServiceNow solutions on schedule.
- Ensure CMDB accuracy and adherence to CSDM principles.
- Integrate ServiceNow with external systems via APIs, MID Servers, and IntegrationHub.
- Drive automation and optimization using Flow Designer, Orchestration, and scripting.
- Maintain platform integrity through upgrades, patches, and governance.
- Collaborate with business analysts, architects, and stakeholders to translate requirements into technical solutions.
**Key Responsibilities**:
- Build and customize ServiceNow applications and modules.
- Develop and maintain integrations (REST/SOAP, MID Server, IntegrationHub).
- Design and maintain data models, ACLs, business rules, and update sets.
- Conduct unit testing, debugging, and issue resolution.
- Participate in Agile ceremonies (sprint planning, retrospectives).
- Research and evaluate new ServiceNow features (Predictive Intelligence, Virtual Agent, Performance Analytics).
- Produce documentation and code reviews following best practices.
**Required Skills**:
- 3+ years of hands‑on ServiceNow development and configuration.
- Expertise in at least one of ITSM, ITOM, ITAM, SAM, HRSD, CSDM, or CMDB.
- Proficient in JavaScript, Glide API, HTML, CSS.
- Experience with REST/SOAP integrations and ServiceNow data structures.
- Strong problem‑solving, analytical thinking, and communication skills.
- Ability to work collaboratively in cross‑functional, agile environments.
**Required Education & Certifications**:
- Bachelor’s in Computer Science or related field with ≥4 years experience *OR* Associate’s with ≥6 years *OR* High School/GED with ≥8 years.
- Preferred ServiceNow certifications: Certified System Administrator (CSA), Certified Application Developer (CAD), and at least one Implementation Specialist certification (ITSM, ITOM, SAM, HRSD).
Kansas city, United states
On site
Senior
12-03-2026