Altanna

About the Company

Expert dans la construction, l’intégration, l'exploitation et la sécurisation d’infrastructures IT complexes. Altanna c'est une équipe composée d'Architectes et d’Experts spécialisés, intervenants sur des projets à fort engagement. Notre expertise se décomposent selon plusieurs axes principaux : - Exploitation IT & Performance – Assurer la continuité, l’optimisation et la surveillance des systèmes. - Cybersécurité & Résilience – Renforcer la sécurité du SI avec une approche Zero Trust. - Réseaux & Cloud – Des infrastructures flexibles et adaptées aux nouveaux usages. - Industrialisation & Automatisation – Accélérer l’innovation avec des opérations IT fluides. Nous accompagnons nos clients ETI et Grands Comptes à travers des services de déploiement, de maintien en conditions opérationnelles, de services managés ou encore d'assistance technique longue durée. Altanna est présente à Lyon, Lille, Paris, Dijon, Nantes et Toulouse

Listed Jobs

Company Name

Altanna

Job Title

Ingénieur d'Exploitation/Production F/H

Job Description

Job Title: Production/Operations Engineer Role Summary: Operate, maintain, and continuously improve enterprise applications in a hybrid on‑premises and cloud environment. Manage the full software delivery lifecycle including testing, packaging, deployment, and ongoing operation, while ensuring high availability and performance of production services. Expactations: - Significant experience as a Production/Operations Engineer or equivalent. - Proficient in Linux system administration and shell scripting. - Hands‑on with application servers such as Tomcat and JBoss. - Experience with job scheduling/monitoring (Control‑M) and CI/CD tools (Jenkins). - Familiarity with container orchestration (Kubernetes) and infrastructure as code (Terraform). - Ability to automate routine tasks and develop scripts for deployment and monitoring. - Basic understanding of database administration (MongoDB). - Good communication skills in English (preferred). Key Responsibilities: - Monitor and manage production applications (MCO). - Conduct functional and performance testing and coordinate acceptance tests. - Package application components and manage release artefacts. - Deploy applications to production environments, integrating with CI pipelines. - Automate operational tasks through scripting and tooling. - Maintain configuration management and infrastructure provisioning (Terraform). - Collaborate with development, QA, and DevOps teams to ensure smooth delivery and operation. Required Skills: - Linux operating system administration - Shell scripting (bash, sh) - Java application servers (Tomcat, JBoss) - Job scheduling/monitoring (Control‑M) - Continuous integration tools (Jenkins) - Container orchestration (Kubernetes) - Infrastructure as Code (Terraform) - Monitoring/analytics (Apache, Superset) - NoSQL database (MongoDB) - Basic networking and security concepts - English language proficiency Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or related field. - Relevant certifications are a plus: - Red Hat Certified Engineer (RHCE) or equivalent Linux certification - Certified Kubernetes Administrator (CKA) - Terraform Associate certification - Control‑M or Jenkins certification (optional)

Lyon, France

On site

08-01-2026

Company Name

Altanna

Job Title

Technicien Informatique/Support Helpdesk F/H

Job Description

**Job title:** Technicien Informatique/Support Helpdesk F/H **Role Summary:** Provide end‑user support and manage an IT fleet of ~400 Windows workstations, handling ticket resolution, system maintenance, and user account administration. **Expectations:** - Minimum 1–3 years of experience in a helpdesk or IT technician role. - Strong troubleshooting skills, self‑learning mindset, and a customer‑focused attitude. **Key Responsibilities:** - Deliver level 1–2 support (on‑site & remote) for hardware, software, and connectivity issues. - Perform preventive and corrective maintenance on Windows workstations. - Install, configure, and upgrade computer and peripheral hardware and software. - Manage user accounts, Microsoft 365 / Office 365, VPN, and Active Directory services. - Process incidents and bugs, track tickets to closure, and update knowledge base documentation. - Monitor and control inventory of IT assets, place material orders, and maintain stock records. - Participate in continuous improvement of IT procedures and documentation. **Required Skills:** - Proficiency with Windows operating systems, Active Directory, Microsoft 365, Office 365, VPN, and ticketing systems. - Hands‑on experience with workstation installation, configuration, and troubleshooting. - Ability to diagnose and resolve hardware, software, and networking problems autonomously. - Strong communication and interpersonal skills; patient, diplomatic with end‑users. - Self‑motivated, curious, and capable of independent research. **Required Education & Certifications:** - Completed secondary education or equivalent (e.g., Technical Diploma in Computer Science or Information Technology). - Relevant IT certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate or analogous) are a plus. ---

Lyon, France

On site

08-01-2026

Company Name

Altanna

Job Title

Proxy PO F/H

Job Description

**Job Title:** Proxy Product Owner – Data & BI Run & Reliability **Role Summary:** Acts as the operational Product Owner responsible for incident management, data quality, and service reliability of Data and Business Intelligence solutions. Serves as the liaison between development (Build) and operations (Run) teams to ensure seamless transition, continuous monitoring, and effective resolution of issues. **Expectations:** - Proven experience as a Product Owner or Proxy PO with a focus on Run/Support. - Strong command of ServiceNow and BI tools (Power BI or equivalent). - Fluent English communication skills. - Ability to coordinate cross‑functional teams and prioritize work based on business impact. **Key Responsibilities:** - Own and manage the incident backlog in ServiceNow; analyze, coordinate, and communicate ticket resolution with development and end‑users. - Draft and maintain Standard Operating Procedures (SOPs) for recurring incidents, including investigation steps, remediation scripts, and code snippets. - Facilitate smooth handover of completed projects from Build to Run, defining and supporting operational processes. - Implement monitoring, alerting, and health checks on data sources to guarantee freshness, quality, and availability. - Prioritize RUN tickets by risk and business impact, making arbitration decisions. - Provide user training and support for Power BI reports and self‑service data models. **Required Skills:** - Product Owner / Proxy PO experience in an application support or Run environment. - Proficiency with ServiceNow incident management workflow. - Expertise in Power BI (or comparable BI platform) and data modeling. - Understanding of operational processes, incident triage, and SLA management. - Strong analytical, documentation, and communication abilities. - Team‑oriented mindset with stakeholder coordination skills. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field (or equivalent professional experience). - Relevant certifications (e.g., Certified Scrum Product Owner, ITIL Foundation) are a plus but not mandatory.

Paris, France

On site

12-01-2026