- Company Name
- firstPRO, Inc
- Job Title
- Salesforce Solutions & Strategic Director
- Job Description
-
**Job title**: Salesforce Solutions & Strategic Director
**Role Summary**:
Senior executive responsible for defining, architecting, and delivering the Commercial Salesforce ecosystem across Sales, Service, Marketing, Experience, and connected AppExchange solutions. Drives strategy, governance, automation, and ROI while serving as the trusted advisor on platform capabilities aligned with business objectives.
**Expectations**:
- Lead enterprise‑wide Salesforce vision and roadmap.
- Translate business strategy into scalable, secure platform architecture.
- Ensure continuous improvement, governance, and best‑practice adoption.
- Influence senior stakeholders and build cross‑functional partnership.
**Key Responsibilities**:
1. Develop and execute commercial Salesforce strategy across multiple Clouds.
2. Design secure, scalable, and future‑proof architecture.
3. Oversee administrative, configuration, data management, and user enablement.
4. Champion automation using Flow, Process Builder, Workflow Rules, and related tools.
5. Implement governance, security model alignment, and platform best practices.
6. Collaborate with business leaders to translate needs into actionable solutions.
7. Evaluate and select AppExchange products to support business processes.
8. Drive innovation, continuous improvement, and platform ROI.
**Required Skills**:
- Strategic planning and enterprise architecture for Salesforce environments.
- Deep expertise in Sales, Service, Marketing, Experience Clouds, AppExchange.
- Advanced proficiency in Salesforce configuration, data modeling, and security.
- Strong background in platform automation (Flow, Process Builder, Workflow).
- Proven experience leading large‑scale Salesforce initiatives and governance.
- Excellent communication, stakeholder influence, and leadership skills.
**Required Education & Certifications**:
- Bachelor’s degree (BS) minimum.
- Current Salesforce certifications: Admin, Advanced Admin, Architect, or Cloud‑specific (Sales, Service, Marketing, Experience, Commerce).
- 15+ years of progressive Salesforce management experience.
Wilmington, United states
On site
Senior
02-12-2025