Wolseley Group

About the Company

Wolseley Group is the country's largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you'll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You'll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you'll have access to a wide variety of career opportunities.

Listed Jobs

Company Name

Wolseley Group

Job Title

CRM Marketing and Automation Manager

Job Description

**Job Title:** CRM Marketing and Automation Manager **Role Summary:** Lead the design, execution, and optimisation of CRM campaigns across multiple business units, driving customer engagement, retention, and loyalty through data‑driven journeys in Salesforce Marketing Cloud. **Expectations:** - Proven hands‑on experience building and managing CRM campaigns. - Ability to develop trigger‑based, lifecycle journeys (onboarding, retention, lapsing). - Strong analytical mindset with a focus on continuous improvement. - Excellent communication and copy‑writing skills. - Collaborative, proactive attitude in a fast‑paced environment. **Key Responsibilities:** - Plan, execute, and optimise multi‑channel CRM campaigns. - Build and manage customer journeys and automated triggers in Salesforce Marketing Cloud. - Create segmented, data‑driven communications aligned with business goals. - Own the end‑to‑end customer lifecycle strategy (acquisition → loyalty → advocacy). - Analyse campaign performance and iterate to improve engagement and ROI. - Work cross‑functionally with marketing, sales, and product teams to ensure alignment. **Required Skills:** - Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio). - CRM campaign development and lifecycle marketing. - Data segmentation, audience targeting, and analytics. - Strong copywriting and content creation. - Project management and stakeholder collaboration. - Proficiency with marketing analytics tools and reporting. **Required Education & Certifications:** - Bachelor’s degree in Marketing, Business, Communications, or related field (or equivalent experience). - Preferred: Salesforce Marketing Cloud Email Specialist or Marketing Cloud Consultant certification.

Warwick, United kingdom

On site

24-12-2025

Company Name

Wolseley Group

Job Title

CRM Administrator

Job Description

**Job Title:** CRM Administrator **Role Summary:** Manage and optimize CRM data to support business development for infrastructure projects. Source and qualify leads, maintain accurate records in Salesforce, and facilitate communication between internal teams and external stakeholders. **Expectations:** - Demonstrated ability to conduct desktop research for lead generation. - Proficiency with Salesforce (or similar CRM) and Microsoft Office. - Strong written and verbal communication with internal and external parties. - Organized, detail‑oriented, and able to prioritize tasks to support national project coverage. **Key Responsibilities:** - Research and identify upcoming infrastructure projects using platforms such as Glenigan, Barbour ABI, LinkedIn, and Construction Enquirer. - Build and maintain relationships with suppliers, customers, and internal stakeholders to share project insights. - Qualify leads, coordinate pricing opportunities, and ensure comprehensive coverage of projects across the organization. - Enter, update, and manage project data in Salesforce to ensure data integrity and facilitate cross‑functional communication. - Prepare and present priority project summaries to internal teams to aid strategic decision‑making. - Provide regular reporting on pipeline status and lead conversion metrics. **Required Skills:** - Experience with lead‑generation research tools (Glenigan, Barbour ABI, LinkedIn, Construction Enquirer). - Proficiency in Salesforce (or comparable CRM) and Microsoft Office Suite (Excel, Word, Outlook). - Excellent stakeholder engagement skills (phone, email, virtual meetings). - Strong written and verbal communication. - High organizational ability and attention to detail. **Required Education & Certifications:** - No specific degree mandated; relevant experience in CRM administration, business development, or sales support is required. - Any CRM‑related certification (e.g., Salesforce Administrator) is advantageous but not mandatory.

Basildon, United kingdom

On site

10-02-2026