- Company Name
- HyperGrowth Recruitment
- Job Title
- Web eCommerce Manager
- Job Description
-
**Job Title**
Web eCommerce Manager
**Role Summary**
Own and drive the operational performance of the company's Shopify Plus e‑commerce platform. Oversee product, collections, and launch workflows, optimise site UX and conversion rates, manage technical stability, coordinate development road‑maps, and lead a team of website executives. Act as the central point of contact for cross‑functional collaboration (Brand, Product, Marketing, Operations) to ensure a seamless customer journey.
**Expectations**
- Deliver site management, launches, and optimisations on tight timelines.
- Use data analytics and A/B testing to continuously improve UX, speed, and conversion.
- Resolve technical issues with external developers, ensuring stability and security.
- Partner with the Head of Website and external developers on the digital roadmap.
- Maintain and expand third‑party app integrations.
- Keep current with Shopify ecosystem, e‑commerce trends, and competitor activity.
- Lead, develop, and manage a team of Website Executives.
**Key Responsibilities**
1. Own and maintain the Shopify Plus store: product uploads, collection setup, launch coordination.
2. Collaborate with Brand, Product, and Marketing to launch new collections and ensure on‑brand, fully functional pages.
3. Analyse site performance metrics; identify and prioritise UX improvements, speed optimisations, and conversion‑boosting initiatives.
4. Design and execute A/B tests and personalisation strategies to drive conversion and retention.
5. Resolve technical issues, liaising with external developers; guarantee site stability, security, and ongoing optimisation.
6. Coordinate with external developers and the Head of Website on the development roadmap and feature rollouts.
7. Manage third‑party applications and integrations that enhance site functionality and customer experience.
8. Work with back‑end and operations teams to ensure a seamless end‑to‑end customer journey.
9. Monitor e‑commerce trends, Shopify updates, and competitor activity to maintain a competitive advantage.
10. Lead and mentor a team of Website Executives, overseeing workload and professional development.
**Required Skills**
- Minimum 3 years managing e‑commerce websites for a consumer brand.
- Strong knowledge of Shopify / Shopify Plus platform.
- Proven project‑management skills; ability to prioritise and deliver multiple projects concurrently.
- Solid understanding of UX/UI design with a commercial, data‑driven mindset.
- Proactive, detail‑oriented, and comfortable in a fast‑moving environment.
- Leadership experience – minimum 3 years managing a team.
**Required Education & Certifications**
- No specific education requirement stated; preferred Bachelor's degree in Marketing, Business, Information Technology, or related field.
- Shopify or e‑commerce certifications are a plus but not mandatory.
Manchester, United kingdom
Hybrid
Junior
13-11-2025