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Canadian Cancer Society

Canadian Cancer Society

cancer.ca

2 Jobs

1,274 Employees

About the Company

What does it take to take on cancer? It takes all of us. We all know the saying 'It takes a village.' But to take on cancer, it takes more than a village. We believe it takes a society. It takes a community - of patients, caregivers, healthcare providers, researchers, advocates, donors, supporters and volunteers - rallying together around a shared cause. Profound impact is possible when we combine our actions with the actions of others. Our goal at the Canadian Cancer Society is to inspire people of all ages, from all backgrounds and all parts of the country to come together to take on cancer's biggest issues. Nothing big gets solved by one person. To take on cancer, it takes all of us. It takes a society.

Listed Jobs

Company background Company brand
Company Name
Canadian Cancer Society
Job Title
Tech. Bus. Analyst, Data & Analytics Platform
Job Description
**Job Title** Technical Business Analyst – Data & Analytics Platforms **Role Summary** Serve as a bridge between business stakeholders and technical delivery teams to translate complex business needs into actionable data‑and‑analytics requirements. Facilitate discovery, document specifications, validate data and solution designs, and support agile planning and delivery across the organization’s data platforms. **Expectations** - Deliver clear, testable requirements that align with business goals and data governance standards. - Maintain accuracy and currency of technical documentation. - Collaborate across cross‑functional teams to ensure solutions are scalable, fit for purpose, and adopted by users. - Participate in agile ceremonies to support backlog refinement, sprint planning, and release validation. **Key Responsibilities** - Conduct structured requirements gathering sessions with product leaders, SMEs, and business teams. - Define business, data platform, and advanced analytics requirements; identify gaps & dependencies. - Evaluate data integration needs across platforms, define source‑to‑target flows, transformations, data quality, and governance requirements. - Review and validate data models and solution designs with data and analytics teams. - Produce high‑quality solution documentation (process flows, data models, configuration specs). - Support QA by clarifying requirements, aiding test scenario development, and defect analysis. - Translate business needs into user stories, acceptance criteria, and backlog items. - Assist delivery teams with sprint planning, ensuring Definition of Ready/Done criteria are met. - Participate in release reviews and validation to confirm delivered functionality meets approved requirements. **Required Skills** - Strong analytical and problem‑solving abilities. - Excellent written and verbal communication, with experience documenting requirements, process flows, and data models. - Proficiency in requirements management tools (e.g., Jira, Confluence). - Knowledge of data integration concepts, data governance, and data quality practices. - Familiarity with agile methodology, user story creation, and backlog refinement. - Ability to work collaboratively with data engineers, BI specialists, QA, and DevOps. - Experience in advanced analytics concepts (predictive modeling, segmentation, experimentation) is advantageous. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Systems, Business Analytics, or related field. - Certifications such as CBAP/CCBA, Agile Certified Practitioner (ACP), or similar Business Analysis credentials are preferred.
St john’s, Canada
Hybrid
09-03-2026
Company background Company brand
Company Name
Canadian Cancer Society
Job Title
Donor Care Representative (Bilingual)
Job Description
**Job Title** Donor Care Representative (Bilingual) **Role Summary** Provide front‑line phone support for inbound donor inquiries, process donations, maintain donor records, and promote fundraising initiatives. Serve as an ambassador for the organization’s mission while meeting performance targets for service quality, revenue, and call completion. **Expectations** - Meet or exceed monthly key performance indicators (service level, revenue, call quality). - Maintain high first‑call resolution rates. - Deliver consistent, professional customer service at all times. - Demonstrate commitment to the organization’s mission and values. **Key Responsibilities** - Answer inbound phone calls from donors regarding donations, campaign participation, and account maintenance. - Process donations accurately using CRM and fundraising platforms. - Update donor contact and donation information in internal systems. - Support event fundraising by assisting participants with online profile creation and use of fundraising tools. - Achieve monthly KPIs for service level, revenue, and call quality. - Handle confidential donor data with integrity and confidentiality. - Collaborate with other teams and work independently as required. - Adapt to variable shift schedules, including evenings, weekends, and holidays. - Follow health and safety policies and regulations. **Required Skills** - Bilingual proficiency in French and English (both written and spoken). - Excellent customer‑service, communication, and problem‑solving skills. - Strong interpersonal skills and ability to work in a diverse environment. - Attention to detail and organizational ability for accurate data entry. - Proficiency with Microsoft Office and experience with Salesforce, Luminate Online, or similar online fundraising software. - Ability to multitask, work under tight deadlines, and adapt to changing priorities. - Comfortable handling confidential information. **Required Education & Certifications** - Completion of post‑secondary education or equivalent combination of education and experience. - No specific certifications required; prior experience in fundraising or customer service preferred.
Victoria, Canada
Hybrid
17-03-2026