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Five9

Five9

www.Five9.com

3 Jobs

2,949 Employees

About the Company

Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer's unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.

Listed Jobs

Company background Company brand
Company Name
Five9
Job Title
Business Development Representative
Job Description
Job Title: Business Development Representative Role Summary: Drive pipeline creation for the Small/Mid‑size and Enterprise Sales teams by qualifying outbound leads in the UK&I region and converting them into sales opportunities for Five9’s field sales force. Expectations: • Achieve and exceed set quotas for qualified opportunities. • Maintain accurate, real‑time activity logs in Salesforce. • Deliver targeted feedback on leads, tools, and campaigns to enhance demand‑generation processes. Key Responsibilities - Qualify marketing‑generated outbound leads in the UK&I based on suitability, budget, authority, need, and timing. - Convert qualified prospects into sales opportunities for field sales teams. - Manage all lead dispositions proactively and follow up rigorously. - Initiate and nurture client relationships, anticipating needs and contextualising Five9 solutions. - Communicate value propositions via phone and email, handling objections consultatively. - Log all activities and information in Salesforce.com accurately and promptly. - Provide continuous feedback on prospect insights, marketing effectiveness, and sales tools. - Collaborate with sales, channel, and marketing teams to refine demand‑generation practices. Required Skills - Proven cold‑calling proficiency and lead‑generation experience. - Strong consultative selling skills with ability to handle objections. - Proficiency with CRM systems (Salesforce.com preferred) and office productivity software. - Demonstrated track record of meeting or exceeding quotas and targets. - Excellent communication, time‑management, and multitasking abilities. - Curiosity, resourcefulness, motivation, and initiative. - Team orientation with openness to new ideas. - Familiarity with enterprise SaaS or technology product sales (advantage). Required Education & Certifications - Bachelor’s degree (any discipline). - No specific certifications required.
London, United kingdom
On site
11-12-2025
Company background Company brand
Company Name
Five9
Job Title
Associate Solution Consultant – Tech Alliances
Job Description
**Job Title:** Associate Solution Consultant – Tech Alliances **Role Summary:** Early‑career technical professional supporting Five9’s ISV, SI, and technology alliance initiatives, primarily within ServiceNow and Salesforce ecosystems. Acts as a bridge between Five9’s cloud contact‑center platform and partner solutions, delivering demos, enablement content, and technical storytelling while developing subject‑matter expertise. **Expectations:** - Rapidly acquire deep knowledge of Five9, ServiceNow, Salesforce, APIs, and integration workflows. - Produce high‑quality, reusable enablement assets (guides, decks, videos). - Collaborate effectively with senior Solution Consultants, product, sales, and alliance teams. - Communicate complex technical concepts clearly to both technical and non‑technical audiences. - Exhibit strong work ethic, adaptability, and the ability to manage a steep learning curve. **Key Responsibilities:** - Support alliance initiatives focused on ServiceNow and Salesforce joint solutions. - Assist in solution design and demo delivery, translating business challenges into integrated use cases. - Create and maintain partner‑facing content: slide decks, solution overviews, step‑by‑step guides. - Produce short‑form educational videos using Camtasia or similar tools. - Gather feedback from partners and internal stakeholders to refine integration playbooks and enablement resources. - Collaborate with senior SCs, product, and alliance teams to ensure accuracy and relevance of solution patterns. - Continuously deepen technical knowledge of APIs, automation, and contact‑center best practices. **Required Skills:** - 1+ year experience in a technical, functional, support, sales, or consulting role (internships/co‑ops acceptable). - Exposure to ServiceNow (preferred) or Salesforce; familiarity with LMS courses, labs, or certifications. - Strong technical acumen with APIs, system integrations, and troubleshooting. - Excellent verbal and written communication; ability to simplify complex topics. - Strong interpersonal skills for remote and in‑person collaboration. - Creative mindset for building demos, diagrams, presentations, and video content. - Highly organized with a track record of turning ad‑hoc knowledge into structured assets. **Required Education & Certifications:** - Bachelor’s degree in Electrical Engineering, Computer Science, or related technical field (preferred) **or** equivalent practical experience. - ServiceNow or Salesforce certifications are a plus but not mandatory. **Nice to Have:** - Experience creating/editing videos with Camtasia or similar tools. - Hands‑on scripting or automation experience in ServiceNow or Salesforce. - Exposure to contact‑center, CX, or telecommunications concepts.
United states
Remote
Fresher
07-01-2026
Company background Company brand
Company Name
Five9
Job Title
Marketing Programs Manager - Maternity Cover (18 Months)
Job Description
**Job Title** Marketing Programs Manager – Maternity Cover (18 Months) **Role Summary** Lead end‑to‑end execution of integrated marketing programs across EMEA, LATAM and Canada, converting global strategy into measurable pipeline through webinars, email/nurture, content syndication, blogs, social and events. Drive localization, partner extensions, and close alignment with ABM, Sales, and Partner teams to secure meetings and pipeline growth. **Expectations** - Deliver high‑impact, multi‑channel campaigns that meet regional objectives. - Maintain rigorous timelines, stakeholder coordination, and quality delivery across multiple time zones. - Optimize campaign performance through data‑driven insights and continuous testing. - Ensure seamless localization, compliance, and cultural relevance of all assets. - Provide closed‑loop reporting and actionable recommendations to stakeholders. **Key Responsibilities** - **Integrated Campaign Execution** – Plan and launch global campaigns across email, nurture, webinars, blogs, social, events and syndication; manage cross‑regional timelines and deliverables. - **Localization & Regional Adaptation** – Translate and adapt messaging, assets, and compliance requirements for EMEA, LATAM and Canada; oversee translation and review workflows. - **Webinars & Virtual Programs** – Own webinar strategy, topic development, promotion, registration, attendance, and post‑event conversion to meetings. - **Email & Nurture** – Build segmented, multi‑step email campaigns; conduct A/B testing and optimization for engagement and conversion. - **Content Syndication & Lead Generation** – Manage third‑party vendors, target criteria, CPL, lead quality and downstream conversion. - **Content, Blogs & Social** – Create campaign messaging, landing pages, outreach copy, toolkits; lead blog production; amplify via social channels. - **Events & Partner Extension** – Promote owned and third‑party events; extend campaigns through partner toolkits. - **ABM & Sales Alignment** – Develop ABM outreach for priority accounts; collaborate with LDR/BDR for rapid follow‑up and meeting conversion; maintain closed‑loop reporting. **Required Skills** - 5+ years in integrated marketing, demand generation or field marketing. - Proven execution of multi‑channel campaigns in international markets. - Expertise in webinars, email marketing, nurture journeys and lead generation programs. - Experience managing content syndication vendors and third‑party partnerships. - Strong copywriting and content creation abilities. - Ability to localize campaigns for diverse regions. - Highly organized, performance‑driven, collaborative across functions. - Proficiency with Salesforce, Marketo, Zoom (webinars), 6sense, Folloze, Monday.com or equivalent. - Strong analytical skills for measuring, reporting, and optimizing performance. **Required Education & Certifications** - Bachelor’s degree in Marketing, Business, Communications, or related field. - Marketing‑technology certifications (e.g., Salesforce Administrator, Marketo Certified Expert) are a plus.
London, United kingdom
On site
Mid level
11-02-2026