- Company Name
- Acro Service Corp
- Job Title
- Windows System Administrator
- Job Description
-
**Job Title:** Windows System Administrator
**Role Summary:**
Administer and maintain Windows-based PLM, CAD/PDM, and infrastructure environments. Manage Aras Innovator deployments, perform system refreshes, patches, and emergency upgrades. Provision and configure Windows Server VMs, monitor performance, and handle security remediation. Support SolidWorks/PDM add‑ins, license management, and integration troubleshooting. Collaborate with IT, Cybersecurity, and development teams to deliver automated testing, data migration, and deployment pipelines.
**Expectations:**
- Deliver 24/7 PLM system uptime and multi‑environment support.
- Conduct regular bi‑weekly and emergency maintenance cycles.
- Integrate with enterprise security, patching, and virtual infrastructure teams.
- Maintain accurate documentation, configurations, and license records.
- Contribute to DevOps pipelines, automation scripts, and infrastructure as code practices.
**Key Responsibilities:**
1. **Aras Innovator Administration**
- Deploy, upgrade, and maintain Production, QA, UAT, Development instances.
- Perform bi‑weekly refreshes, patching, and emergency maintenance.
- Resolve integration, performance, and licensing issues.
- Coordinate with DEC, Aras Support, partners, and developers for testing and migration.
2. **Infrastructure & DevOps**
- Provision, configure, and optimize Windows Server VMs (VMware/ESXi).
- Monitor VM performance, patching, and security agent status.
- Maintain software license servers, record configurations, ensure reproducibility.
- Develop PowerShell / C# scripts for provisioning, patching, and deployment automation.
3. **CAD/PDM & Engineering Support**
- Support SolidWorks/PDM add‑ins, license renewals, upgrade planning.
- Troubleshoot ODBC drivers, certificates, policy disruptions.
4. **Security & Compliance**
- Execute vulnerability remediation with Cybersecurity teams.
- Manage certificate lifecycles, alternative control submissions, EOL tracking.
- Evaluate and install security agents/tools; diagnose complex issues.
5. **Cross‑Team Collaboration**
- Document processes, share knowledge, and communicate status updates to stakeholders.
- Participate in incident reviews, change management, and continuous improvement initiatives.
**Required Skills:**
- **Technical Proficiency:**
- Windows Server administration, VMware/ESXi provisioning, performance tuning.
- SQL Server performance and configuration.
- DevOps pipelines (Azure DevOps, Jenkins).
- Scripting: PowerShell, C#.
- IT security practices: vulnerability management, privileged access management (PAM).
- **Soft Skills:**
- Strong documentation and communication abilities.
- Cross‑functional collaboration.
- Problem‑solving and troubleshooting under time constraints.
**Required Education & Certifications:**
- Bachelor’s degree in Computer Science, Engineering, or related technical field **OR** 5+ years of directly related experience.
- Preferred certifications: Security+, Windows Server Administration, Linux+, Network+.