- Company Name
- Resource Informatics Group, Inc
- Job Title
- Salesforce Administrator
- Job Description
-
**Job title**: Salesforce Administrator / SFDC Developer
**Role Summary**
Provide end‑to‑end system administration of multiple Salesforce orgs, including org setup, data migration, third‑party integrations, CI/CD pipeline maintenance, and 24/7 operational support. Act as the primary point of contact for all Salesforce-related incidents and enhancements while collaborating with Agile teams to deliver high‑quality solutions.
**Expectations**
- Deliver 24/7 on‑call support for production incidents.
- Execute and maintain Agile (Scrum) processes, attend sprint planning, stand‑ups, and retrospectives.
- Manage and secure Salesforce environments, enforce security policies, and maintain proper change control.
- Lead complex problem investigations and propose technology solutions.
**Key Responsibilities**
- Design, configure, and launch new Salesforce orgs from scratch.
- Perform data migrations, ensure data quality, and maintain master‑data management.
- Integrate Salesforce with 3rd‑party applications (e.g., DocuSign, MuleSoft, Azure Data Factory, Jitterbit).
- Implement and maintain CI/CD pipelines (Flosum, Git, Jenkins, etc.).
- Develop declarative solutions (Flows, Process Builder, Workflow) and write code in Apex, Lightning Web Components, Aura, Visualforce, and web services (REST/SOAP).
- Conduct troubleshooting, incident resolution, and root‑cause analysis for both system and integration issues.
- Collaborate with cross‑functional teams to gather requirements, create detailed functional specifications, and perform user acceptance testing.
**Required Skills**
- 7+ years of Salesforce Administration experience with org management, security, and incident resolution.
- 7+ years of SDLC experience, including coding standards, version control, and CI/CD tooling (Flosum or equivalent).
- 7+ years of data migration, data quality, and third‑party integration experience (AppExchange, MuleSoft, Azure Data Factory, Jitterbit).
- 5+ years implementing authentication protocols (OAuth, SAML) and working with web technologies (HTML5, JavaScript, jQuery, REST/SOAP, JSON, XML).
- 2+ years of Apex, Visualforce, Aura, and Lightning Web Component development.
- 2+ years of experience with declarative automation (Flows, Process Builder, Workflow).
- Familiarity with DocuSign and Azure Data Factory.
- Experience with Agile software development methodologies.
**Required Education & Certifications**
- • Salesforce Administrator Certification (ADM201 or equivalent) required.
- • Salesforce Platform Developer I/II or equivalent developer certification preferred.
- Any bachelor’s degree or equivalent professional experience in information technology.