IVC Evidensia UK

About the Company

IVC Evidensia is a leading veterinary services provider with a network of more than 1,300 clinics and hospitals and approximately 16,000 employees across 12 countries in Europe.

Core to our mission are clinical independence, international cooperation, and continuous education to develop our people and their careers.

As a Disability Confident Employer we are keen to hear from candidates with disabilities and long term health conditions, and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Listed Jobs

Company Name

IVC Evidensia UK

Job Title

Veterinary Internship - Surgery

Job Description

**Job Title** Veterinary Surgery Intern (12‑month Internship) **Role Summary** A 12‑month, full‑time internship delivering intensive hands‑on training in small‑animal soft‑tissue and orthopaedic surgery within a high‑volume private referral hospital. The role combines clinical case work, multidisciplinary collaboration, research participation, and professional development to prepare candidates for a surgical residency or advanced surgical career. **Expactations** - Successfully complete the 12‑month rotation with demonstrated competence in surgical planning, execution, and postoperative care. - Participate in a 1:6 weekend on‑call rota for out‑of‑hours emergency surgery. - Maintain accurate clinical records and uphold high standards of patient care. - Contribute actively to research projects, journal clubs, seminars, and teaching activities. - Exhibit professional, compassionate, and reliable behavior aligned with hospital values. **Key Responsibilities** - Assist in diagnosis, planning, and performance of soft‑tissue and orthopaedic surgeries, including emergencies. - Collaborate with anaesthesia, imaging, emergency, internal medicine, and oncology teams to optimize case management. - Document procedures, outcomes, and follow‑up care in the hospital information system. - Participate in research, case discussions, journal clubs, and educational sessions. - Provide support for weekend out‑of‑hours surgical coverage (1:6 rota). **Required Skills** - Strong communication and interpersonal abilities. - Ability to remain calm, prioritize tasks, and make decisions under pressure. - Team‑oriented mindset with collaborative problem‑solving skills. - Attention to detail and commitment to accurate record‑keeping. - Professionalism, compassion, and reliability. **Required Education & Certifications** - Veterinary degree recognised by the Royal College of Veterinary Surgeons (RCVS). - Registration with the RCVS or eligibility for registration. - Successful completion of a Small Animal Rotating Internship in a multi‑disciplinary referral hospital. - Legal eligibility to work in the United Kingdom (visa sponsorship may be considered).

Glasgow, United kingdom

On site

10-03-2026

Company Name

IVC Evidensia UK

Job Title

Client Care Advisor

Job Description

**Job Title:** Client Care Advisor **Role Summary:** Provide frontline administrative and customer service support in a high‑volume veterinary referral hospital. Manage appointments, client communications, payments, and record‑keeping while ensuring a positive client and patient journey and adherence to practice values and professional standards. **Expectations:** - Deliver courteous, accurate service to clients and internal staff. - Maintain up‑to‑date records in the practice management system (PMS). - Follow safety and professional conduct guidelines (RCVS code). - Work full‑time (10‑hour shifts, 4 days/week) on a rotating schedule including weekends. **Key Responsibilities:** - Answer telephone calls and emails promptly and professionally. - Register new referral clients and capture all required documentation in the PMS. - Book and allocate first‑assessment and re‑check appointments by discipline. - Discuss payments and insurance, contact insurers for policy verification, and process cash/credit transactions. - Log lab and imaging results, scan consent forms, and maintain patient file integrity. - Prepare daily appointment clipboards, ensuring correct forms and payments are ready. - Conduct pre‑visit phone calls and provide reassuring updates to owners with in‑hospital patients. - Handle pet cremation paperwork when needed. - Support internal staff with excellent customer service and uphold safe reception practices. **Required Skills:** - Strong verbal and written communication; friendly, professional demeanor. - Proven experience in a customer‑facing role with high attention to detail. - Ability to multitask and prioritize in a busy environment. - Proficiency with practice management software and basic IT skills. - Numeracy for handling payments and insurance queries. - Collaborative team player; receptive to feedback and continuous learning. **Required Education & Certifications:** - Minimum: Secondary education (e.g., GCSEs or equivalent). - No specific professional certification required; familiarity with veterinary practice standards and RCVS code of conduct is advantageous.

West yorkshire, United kingdom

On site

26-03-2026