- Company Name
- GoodWork Environmental Jobs
- Job Title
- Business Development Support Specialist
- Job Description
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**Job Title**
Business Development Support Specialist
**Role Summary**
Support executive sales and business development functions by managing documentation, CRM data, performance metrics, and meeting logistics. Facilitate proposal creation, tender responses, and cross‑functional coordination between sales, project, and finance teams.
**Expactations**
- Provide timely administrative support to ensure smooth sales processes.
- Maintain accurate records and update client databases.
- Track and report on key sales performance indicators.
- Coordinate meetings and follow‑up actions.
- Identify and monitor new market opportunities and tenders.
- Continuously improve sales support operations.
**Key Responsibilities**
- Organize, standardise, and update all business‑development templates, presentations, and one‑pager materials.
- Centralise service proposals and upsell tools to enhance production efficiency.
- Maintain and validate client data in the CRM system.
- Compile, monitor, and report KPIs related to sales and business development.
- Draft, format, and coordinate the creation of service offers and tender responses.
- Manage timelines, follow‑ups, and status updates for all business‑development opportunities.
- Coordinate logistics, agendas, and minute‑taking for sales team and cross‑functional meetings.
- Support liaison between business‑development, project, and finance teams to ensure adherence to opportunity lifecycle processes.
- Monitor calls for tenders, grant programs, and relevant opportunities; report on findings.
- Assist with event and commercial activity planning and coordination.
- Contribute to the dissemination of strategic market information and upsell initiatives.
- Identify process improvement opportunities in sales support activities.
**Required Skills**
- Strong organisational and multi‑tasking abilities with rigorous attention to detail.
- Ability to manage competing priorities and meet tight deadlines.
- Self‑motivated, reliable, and accountable with a robust work ethic.
- Excellent written and verbal communication in French; functional English is a plus.
- Collaborative mindset for engaging multiple stakeholders.
- Judgement to prioritise tasks in a dynamic environment.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and collaborative tools (Teams, SharePoint, CRM).
**Required Education & Certifications**
- Post‑secondary diploma (DEC/DEP) in administration, office automation, management, or related field.
- Minimum 3 years of experience in administrative, coordination, or sales‑support roles.
- Additional training in business development, project management, or related disciplines preferred.