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European Camping Group

European Camping Group

www.europeancampinggroup.com

1 Job

393 Employees

About the Company

A leader in outdoor accommodation, European Camping Group offers an unrivalled, high-end range of 4/5* campsites in top tourist destinations.

Revenues are generated via five complementary brands: HOMAIR (Fr), EUROCAMP (UK), AL FRESCO (UK), ROAN (NL) and Go4Camp (NL). A shared fleet management entity (HG Support) enables the brands to focus on on-site customer management, selling and marketing, while the EUROPEAN CAMPING GROUP holding structure focuses on strategy, finance and M&A.

Listed Jobs

Company background Company brand
Company Name
European Camping Group
Job Title
Stage Réceptionniste
Job Description
**Job Title:** Reception Intern (Stage Réceptionniste) **Role Summary:** Serve as the primary point of contact for French and international guests, ensuring a smooth arrival, stay, and departure. Provide courteous, efficient service in person and by phone, handle ancillary sales, and maintain accurate reservation and guest records. **Expectations:** - Fluent in French and English (spoken and written). - Proficient with standard office and reservation software. - Strong organizational and communication abilities. - Customer‑focused mindset with a drive to maximize guest satisfaction. - Ability to work flexible hours in a hospitality environment. **Key Responsibilities:** - Greet guests physically and answer telephone inquiries. - Provide information and assistance throughout guests’ stay. - Process payments for additional services and products. - Manage guest files and update reservation schedules. - Address and resolve guest issues promptly and courteously. **Required Skills:** - Bilingual French/English proficiency. - Basic computer literacy (MS Office, reservation systems). - Excellent interpersonal and communication skills. - Organized, detail‑oriented, and able to multitask. - Service‑oriented attitude with a focus on guest satisfaction. **Required Education & Certifications:** - Currently enrolled in or recent graduate of a hospitality, tourism, or related program (high school diploma acceptable with relevant experience). - No specific certifications required; on‑the‑job training provided.
Nans-les-pins, France
On site
24-12-2025