CMA Île-de-France

2 Jobs

180 Employees

About the Company

La Chambre de Métiers et de l’Artisanat Île-de-France (CMA IDF) assure la défense, la représentation et la croissance de l'artisanat francilien. Elle déploie une stratégie globale et des actions concrètes en matière de développement économique et territorial, et de formation, en faveur de l’artisanat et des TPE. Premier organisme de formation d’Île de France, en apprentissage et en formation continue, la CMA forme à plus de 80 diplômes sur 20 sites différents. Elle accueille et oriente les Artisans désirant se perfectionner et toutes les personnes en reconversion professionnelle. Par son action durable et quotidienne, la CMA Île de France renforce l’économie locale et favorise la croissance des entreprises dans les évolutions numériques, environnementales, et sociales. Nous défendons 250 métiers artisanaux, du plus connu au plus rare, dans quatre secteurs : bâtiment, services, alimentaire et production. Une mention particulière est apportée aux Métiers d’Art.

Listed Jobs

Company Name: CMA Île-de-France
Job Title: Chargé(e) de développement entreprises
Job Description: Job Title: Business Development Officer – Craft & Local Economy Role Summary: Lead the end‑to‑end sales cycle for services targeting small craft enterprises, building a sustainable client portfolio, driving growth, and fostering strategic partnerships within the entrepreneurial ecosystem. Expectations: - Meet or exceed quarterly revenue targets set with senior leadership. - Maintain high client satisfaction and retention rates. - Deliver accurate, timely sales reports and performance insights. - Collaborate effectively with internal teams to ensure service delivery and identify upsell opportunities. Key Responsibilities: - Prospect new clients using multi‑channel approaches (in‑person visits, trade shows, targeted tours, digital outreach). - Qualify leads generated from marketing campaigns and partner networks. - Conduct comprehensive needs assessments for TPE/PME owners to identify growth levers. - Design and present tailored solutions (commercial strategy, digital transition, sustainability initiatives). - Close sales and manage contract negotiations. - Grow existing client relationships through ongoing support, cross‑sell and upsell. - Build and nurture relationships with ecosystem actors (entrepreneurial networks, associations, municipal managers, institutional partners). - Convert partnerships into qualified referral leads. - Record all client data and sales activity in Salesforce; ensure data integrity and generate dashboards. - Track KPIs, analyze variances, and propose corrective actions. Required Skills: - Strong interpersonal and communication skills; active listening and empathy. - Proven sales experience in service‑based or consultative environments. - Self‑driven, organized, and detail‑oriented. - Proficient in Microsoft Office suite. - Familiarity with CRM platforms (Salesforce preferred). - Ability to analyze client needs and craft actionable proposals. - Collaborative mindset; works well in cross‑functional teams. Required Education & Certifications: - Minimum 2‑year university degree (BAC+2) in commercial development, business development, or related field. - Prior experience in B2B services sales or business consulting highly valued. - Certifications in sales methodologies or CRM usage are a plus.

Évry, France

On site

17-12-2025

Company Name: CMA Île-de-France
Job Title: Chargé de développement commercial
Job Description: **Job Title** Commercial Development Officer **Role Summary** Identifies and nurtures client relationships to promote and sell training programmes, supporting the growth of the regional training portfolio and client satisfaction. **Expectations** - Meet or exceed quarterly sales targets for training programmes. - Expand and retain client base through proactive outreach and service excellence. - Deliver accurate commercial data and dashboards on a monthly basis. - Maintain up‑to‑date knowledge of industry trends, client needs and competitive offerings. **Key Responsibilities** - Conduct telephone and face‑to‑face client reception and needs analysis. - Guide prospects in selecting appropriate training pathways and assist with application processes. - Commercialise and promote CMA‑IDF training offerings via calls, meetings, exhibitions, forums and open house events. - Update and maintain commercial dashboards and CRM records. - Process and manage commercial data accurately. - Identify prospects’ needs, prescribe targeted training paths and develop client proposals. - Contribute to the creation of promotional materials and support marketing initiatives. - Proactively propose and implement sales actions to grow and diversify the client portfolio. - Participate in outreach activities (salons, forums, open days) to raise awareness of training opportunities. **Required Skills** - Minimum 2 years of client‑relationship experience. - Strong interpersonal and communication skills, including public speaking. - Excellent listening ability, client‑focused approach, and persuasive selling attitude. - Proficiency in Microsoft Office (Word, Excel, PowerPoint). - Active social‑media use for professional outreach. - Self‑motivation, autonomy, adaptability, punctuality, and a positive, energetic demeanor. - Knowledge of Salesforce and Yparéo is an asset. - Understanding of the artisan sector and training delivery is a plus. **Required Education & Certifications** - Bac +2 or equivalent (associate degree) in business, marketing, or a related field. - No additional certifications required, though familiarity with CRM (Salesforce) is beneficial.