- Company Name
- Penta Consulting
- Job Title
- Cloud Solution Architect
- Job Description
-
**Job Title**
Cloud Solution Architect
**Role Summary**
Senior technical advisor responsible for designing, implementing, and optimizing Microsoft endpoint, cloud, and virtual desktop solutions (Windows 365, Azure Virtual Desktop, Intune, MECM). Drives customer adoption, value realization, and long‑term renewal through strategic consulting and hands‑on architecture.
**Expectations**
- Deliver measurable business value and ROI through AI‑enabled transformation.
- Maintain deep customer relationships; act as the trusted advisor for both technical and business stakeholders.
- Lead continuous learning and stay current with Microsoft endpoint, cloud, and virtualization technologies.
- Contribute to internal knowledge bases, IP development, and community engagement.
**Key Responsibilities**
1. **Architecture & Implementation** – Design end‑to‑end solutions using Windows 365, AVD, Intune, MECM, and Azure services at enterprise scale.
2. **Customer Success Leadership** – Enable sustained usage, secure renewal, and expand workloads by aligning solutions to customer business goals.
3. **Business Value & ROI Analysis** – Translate customer challenges into actionable, high‑ROI initiatives; quantify benefits and communicate ROI.
4. **Opportunity Identification** – Partner with sales and technical teams to surface expansion and upsell prospects.
5. **Community & IP Contribution** – Share expertise in relevant forums, contribute to internal IP, and promote reuse.
6. **Continuous Improvement** – Gather customer insights, share feedback, and drive product and strategy enhancements.
**Required Skills**
- Deep technical knowledge of Windows 365, Azure Virtual Desktop, Microsoft Intune, MECM, and Azure Architecture.
- Proven experience managing large‑scale endpoint migrations (MECM ➜ Intune).
- Strong background in virtualization technologies, cloud infrastructure, and network operations.
- Project management and leadership skills in technical environments.
- Excellent communication, stakeholder management, and advisory abilities.
- Self‑learning mindset and ability to adapt to evolving technologies.
**Required Education & Certifications**
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field.
- 10 + years of cumulative experience in cloud/infrastructure, IT consulting, system administration, or software development.
- 10 + years in a customer‑facing role.
- Relevant technical certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, VMware Certified Professional, etc.).