Pelico

About the Company

In today's world, supply chain disruptions are inevitable, but the impact on your bottom line doesn't have to be. Pelico is a supply chain orchestration platform built for the complexities of global manufacturing.

Our platform eliminates fragmentation by connecting and enriching your supply chain operations data, providing teams and executives with real-time upstream and downstream visibility of disruption impacts across every part of your operation, from procurement to production to customer support.

With Pelico's AI-powered operations, teams are able to anticipate and respond to disruptions before they become problems. With AI-generated recommendations and the ability to simulate scenarios on real-time data, teams can collaborate effectively and optimize their workflows to keep the line running.

Our precision insights provide executives with real-time answers to critical questions, like what is blocking progress, and what are my team's blindspot, so they can make better decisions and optimize operations on the fly.

The result is a more agile, resilient supply chain that keeps production on track, minimizes costs, and delivers on time, every time.

Within 10 weeks of having implemented Pelico, global, market-leading companies like Airbus, Safran, Eaton and Daikin have reduced their parts shortage by 37%, increased their on-time deliveries by 15%, and reduced their MRO cycles by 42%.

Listed Jobs

Company Name

Pelico

Job Title

Senior Customer Operations Manager (UK)

Job Description

**Job Title:** Senior Customer Operations Manager **Role Summary:** Lead and execute end‑to‑end customer success activities for a SaaS supply‑chain platform. Drive optimal platform adoption, strengthen client relationships, and collaborate with cross‑functional teams to deliver measurable business outcomes for enterprise manufacturing clients. **Expectations:** - Achieve high customer satisfaction and retention rates. - Increase product adoption and expansion revenue through upsell/cross‑sell initiatives. - Deliver quantifiable performance improvements to clients’ manufacturing operations. **Key Responsibilities:** - Build trusted partnerships with key clients; conduct regular business reviews and address escalations. - Design and manage onboarding and implementation plans, including on‑site visits and training. - Work with sales, product, marketing, and support to streamline the customer journey and share actionable insights. - Identify growth opportunities, coordinate with sales to propose expansion packages, and close upsell deals. - Collaborate with clients to set clear goals, define success metrics, and track progress. - Provide feedback to product and engineering to influence roadmap and feature prioritization. **Required Skills:** - Minimum 5 years in a customer‑facing operations or customer success role. - Proven project/program management experience, especially in onboarding or customer‑centric processes. - Excellent written and verbal communication; ability to create persuasive presentations for technical and business audiences. - Strong customer empathy and active listening skills. - Data‑driven mindset with an interest in technology and data analytics. - Growth‑oriented, adaptable to experimentation and continuous improvement. - Native English proficiency (additional French/German advantageous). - Experience in supply‑chain operations, advanced manufacturing, or high‑growth startup environments is desirable. **Required Education & Certifications:** - Bachelor’s degree in Business, Engineering, Supply Chain, or a related field. - Relevant certifications (e.g., Certified Customer Success Manager, PMP, or equivalent) are a plus but not mandatory.

Paris, France

Hybrid

Senior

05-10-2025

Company Name

Pelico

Job Title

Growth Marketing Intern

Job Description

**Job Title:** Growth Marketing Intern **Role Summary:** Support growth marketing initiatives across US and French markets, focusing on brand, digital campaigns, event coordination, outbound strategies, and GenAI-driven marketing. Collaborate cross-functionally with Marketing, Sales, and Customer Operations teams to drive business impact. **Expectations:** - 6-month internship commitment starting January 2026. - Valid internship agreement from an accredited academic institution. - Proactive collaboration across departments to execute marketing strategies. **Key Responsibilities:** - Manage LinkedIn content creation and social media growth. - Coordinate event participation (H2 2025–H1 2026) with internal/external stakeholders. - Execute paid campaigns (LinkedIn Ads, B2B tools) and outbound outreach. - Develop marketing workflows using GenAI for automation and optimization. - Design customer engagement campaigns with the Customer Operations team. **Required Skills:** - Strong written/verbal communication and collaboration. - Creativity in content strategy and entrepreneurial initiative. - Analytical skills for data-driven decision-making. - Proficiency in digital marketing tools (e.g., LinkedIn Ads, HubSpot). - Tech-savviness to integrate AI/automation solutions. **Required Education & Certifications:** - Currently enrolled in a bachelor’s or master’s program in Business or Marketing (Bac +4 equivalent). - Valid internship agreement from academic institution.

Paris, France

Hybrid

Fresher

10-10-2025

Company Name

Pelico

Job Title

Software Engineer

Job Description

**Job title:** Software Engineer **Role Summary:** Develop and maintain a scalable, secure, and high‑performance SaaS platform for supply‑chain operations. Drive architectural decisions, ensure code quality, build end‑to‑end features, and mentor peers while collaborating across product, DevOps, and data science teams. **Expectations:** - Deliver reliable, maintainable features from specification through deployment. - Optimize resource usage, performance, and security. - Lead code quality standards, automated testing, CI/CD, and technical refactoring. - Mentor junior and senior engineers, support talent acquisition, and foster a knowledge‑sharing culture. **Key Responsibilities:** - Design and implement scalable, maintainable architecture for complex, multi‑tenant SaaS services. - Translate product requirements into robust, well‑documented codebases. - Optimize APIs, data models, and microservices for performance and resource efficiency. - Collaborate with Product Managers, DevOps, and cross‑functional teams to align technical solutions with business goals. - Continuously enhance system observability, fault tolerance, and security compliance. - Conduct technical reviews, refactor legacy components, and mitigate technical debt. - Mentor engineers, set high standards for code quality, documentation, and best practices. - Participate in recruiting, interviewing, onboarding, and continuous learning initiatives. **Required Skills:** - Strong computer‑science fundamentals (data structures, algorithms, distributed systems). - Frontend development: SPA framework (React.js or equivalent); solid UI/UX understanding. - Backend development: Python or Kotlin, relational database design and querying. - Writing performant, modular, clean code with automated test coverage and CI/CD pipelines. - Excellent communication (written and spoken) in English. French language skills are a plus. - Self‑motivated, able to work independently while collaborating effectively in a team. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent professional experience.

Paris, France

On site

31-10-2025