- Company Name
- Yokogawa
- Job Title
- R&D Business Analyst
- Job Description
-
**Job Title:** R&D Business Analyst
**Role Summary:**
Partner with R&D leadership to ensure consistent, scaled‑agile delivery across teams. Maintain and enhance the Atlassian Jira/Confluence toolchain, provide day‑to‑day Scrum support, and drive adoption of Microsoft 365 Copilot to improve productivity. Deliver visibility into releases, facilitate risk mitigation, and create reusable documentation and training assets.
**Expectations:**
- Keep agile processes clean, transparent, and efficient.
- Enable reliable sprint mechanics and cross‑team coordination.
- Accelerate internal efficiency through AI (Copilot) use‑case identification, solution design, and user enablement.
- Produce actionable metrics and insights that improve predictability, quality, and throughput.
**Key Responsibilities:**
1. Manage Scrum artifacts: backlog hygiene, dependency tracking, impediment escalation, and cross‑team coordination.
2. Administer and continuously improve Jira and Confluence (projects, boards, workflows, permissions, dashboards, automations, templates).
3. Operate Jira “run‑operations”: user onboarding/offboarding, role/access management, configuration request intake, troubleshooting, vendor escalation.
4. Maintain release‑visibility artifacts (release views, health metrics, flow/throughput reporting) and provide improvement recommendations.
5. Facilitate issue analysis, risk identification, and mitigation planning; adjust plans as constraints change.
6. Lead Microsoft 365 Copilot adoption: develop role‑based training, office hours, guides, and practical examples.
7. Analyze and prioritize AI use cases; define success metrics, track adoption, and remove blockers (data readiness, permissions, process changes).
8. Design, build, and manage Copilot Studio agents (no‑code/low‑code solutions), validate outputs, monitor usage, and control lifecycle updates.
9. Create and maintain high‑quality documentation, templates, and SOPs for agile delivery, tool usage, and Copilot enablement.
**Required Skills:**
- Strong knowledge of Scrum/Scaled‑Agile frameworks.
- Expert administration of Atlassian Jira and Confluence.
- Analytical and problem‑solving abilities; data collection and trend analysis.
- Experience with Microsoft 365 Copilot or similar AI/low‑code platforms.
- Ability to design and implement no‑code/low‑code solutions (Copilot Studio).
- Excellent written and verbal communication; stakeholder training and coaching.
- Risk identification and mitigation planning.
- Proficiency in creating clear, reusable documentation and SOPs.
**Required Education & Certifications:**
- Bachelor’s degree in Business Administration, Computer Science, Information Systems, Engineering, or a related field.
- Agile certification preferred (e.g., Certified Scrum Master, PMI‑ACP).
- Atlassian Jira Administration certification desirable.
- Additional AI/ML or Copilot‑related credentials are a plus.