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Profectus Recruitment

Profectus Recruitment

www.profectusrecruitment.co.uk

2 Jobs

11 Employees

About the Company

Profectus is Latin to advance or succeed, this perfectly encapsulates our aim which is to advance candidates careers and succeed in meeting our client’s expectations first time and every time.

Profectus Recruitment has extensive experience in sourcing top talent in IT, Digital, Cyber Security & Data Science to ensure whatever opening you have you will always be speaking to someone who speaks your language!

Our individual technical specialism and our established pool of candidates allows us to excel in the supply of staffing solutions whether they are Permanent, Contract, Temporary, or Fixed term assignments.

Our head office is in Reading (UK), however we have a dispersed team giving us global coverage with a focus on the US and mainland Europe.

Listed Jobs

Company background Company brand
Company Name
Profectus Recruitment
Job Title
IT Service Management & Governance Lead
Job Description
**Job Title:** IT Service Management & Governance Lead **Role Summary** Lead the embedding and maturation of IT Service Management (ITSM) within a highly regulated financial services organization. Initially focus on operational delivery of Change, Incident, and Problem Management, then expand to oversight of technology risk, governance, and resilience as foundations strengthen. **Expectations** - Deliver hands‑on ITSM operations, ensuring core processes run effectively. - Drive continuous improvement and service quality. - Transition from operational execution to strategic governance and risk oversight. - Influence and collaborate across technology, suppliers, and business stakeholders. **Key Responsibilities** - Implement and reinforce Change, Incident, and Problem Management processes using tools such as ServiceNow, Jira Service Management, or HaloITSM. - Operate day‑to‑day ITSM workflows, monitor service health, and resolve escalations. - Identify and implement process improvements to increase consistency and efficiency. - Provide governance, audit, risk, and resilience oversight, including Disaster Recovery (DR) activities. - Communicate status, risks, and improvement plans to senior stakeholders. - Challenge existing practices constructively to drive better outcomes. **Required Skills** - Recent, hands‑on ITSM experience in financial services or another highly regulated environment. - Strong knowledge of ITIL processes—particularly Incident, Change, and Problem Management. - Proficiency with an ITSM toolset (ServiceNow, Jira Service Management, HaloITSM or equivalent). - Demonstrated ability to improve processes and embed consistent practices. - Experience in governance, audit, risk, resilience, or DR within ITSM/service operations. - Excellent communication, influencing, and stakeholder‑management skills. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. - ITIL v4 Foundation (or equivalent) certification; additional vendor or governance certifications preferred but not mandatory.
London, United kingdom
Hybrid
Senior
10-02-2026
Company background Company brand
Company Name
Profectus Recruitment
Job Title
Information Technology Manager
Job Description
**Job title:** Information Technology Manager **Role Summary:** Strategic leader responsible for defining and implementing a multi‑year IT strategy that aligns with business goals, while ensuring secure, reliable, and compliant day‑to‑day IT operations. Reports to the CFO and focuses on governance, risk management, and vendor oversight. **Expactations:** - Drive the IT roadmap across infrastructure, security, applications, data, and digital tools. - Lead the development, execution, and communication of the IT strategy to executive stakeholders. - Maintain high standards of cybersecurity, data governance, and compliance (ISO 27001, ISO 27701, Cyber Essentials/Plus, NHS DSP Toolkit). **Key Responsibilities:** - Own the IT strategy and multi‑year planning. - Evaluate and select applications, systems architecture, and technology investments. - Manage, monitor, and hold accountable MSPs and technology vendors. - Ensure robust governance for system adoption, integration, and decommissioning. - Lead cybersecurity, risk management, and compliance initiatives. - Oversee infrastructure performance, resilience, patching, backups, and business continuity. - Lead key IT projects and support organisational change initiatives. - Promote digital collaboration and continuous improvement within the business. **Required Skills:** - Proven experience as an IT Manager or equivalent leadership role. - Strong technical credibility in infrastructure, networks, cloud platforms, and SaaS ecosystems. - Demonstrated ability to develop and implement IT strategy and multi‑year roadmaps. - Vendor and MSP management, including contract negotiation and performance oversight. - Budgeting, forecasting, and financial stewardship of IT programs. - In‑depth knowledge of cybersecurity and data governance frameworks. - Excellent communication skills, able to translate technical concepts for non‑technical audiences. - Collaborative, organised, and improvement‑focused approach. **Required Education & Certifications:** - Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). - Certifications in cybersecurity and governance (e.g., ISO 27001, ISO 27701, Cyber Essentials, Cyber Essentials Plus, or equivalent).
Oxford, United kingdom
On site
19-02-2026